Future Student Enquiries Administrator

• Student Administration & Library Services, Students
• HEW4: $59,520 plus superannuation
• (x5) Full-time positions, Fixed Term (1 year) based at Hawthorn and Croydon Campuses

Swinburne is an innovative and inclusive university characterised by high-quality, career-oriented education and strong engagement with industry and the community. Our vision is to be a world-class university creating social and economic impact, through science, technology and innovation

In recent years, Swinburne ranked within the top 3% of universities around the world, as assessed by the Academic Ranking of World Universities, and ranked in the Top 100 universities under 50 by the Times Higher Education World University Rankings

Are you passionate about helping people achieve their career and educational goals? Exciting opportunities exists for x5 Future Student Enquiries Administrator to join the Future Students Team. 

As a Future Student Enquiries Administrator, you will handle prospective student enquiries with the goal of converting these leads into enrolments. 
This dynamic role will also manage a wide range related to online enquiries, study opportunities and enrolment assistance.
If you are driven in achieving targets, detailed and passionate about customer service; this is the role for you. 

Skills and Experience 
To be successful in this role you will need to demonstrate the following:

• Completed degree without relevant subsequent experience; completion of associate diploma with subsequent work experience or a combination of relevant experience and/or education/training.
• Demonstrated experience in solution selling and meeting targets.
• Demonstrated experience and commitment to customer service in administration or support service.
• Strong organisational and time management skills.
• Understanding of the tertiary sector is desirable.

A full list of the selection criteria is available in the position description

Benefits 
To find out more about the extensive benefits offered to Swinburne employees please visit:
http://www.swinburne.edu.au/about/jobs/why-work-at-swinburne/ 

The diverse culture within Swinburne is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in the university workforce increases the effectiveness of teams and our capacity for innovation. We welcome applications from Indigenous people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds.

We are proud to be recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2015 and of key initiatives such as our Pride@Swinburne Strategic Action Plan and our Reconciliation Action Plan which are integral components of our 2025 vision to be a world-class university creating social and economic impact, through science, technology and innovation

How to apply
To start an application click on 'begin' at the bottom of this page and submit a resume, cover letter and response to the Key Selection Criteria, as listed in the Position Description. Please do not email or send paper applications, all applications must be submitted online.

Swinburne University of Technology is a Child Safe Organisation and as part of this commitment, we require all employees to have a current Working with Children’s Check. 
All appointments are subject to a valid Working with Children’s Check, therefore it will be a mandatory requirement to have and maintain a current Working with Children Check.
If you are experiencing technical difficulties submitting your application, please contact the Recruitment team on +61 3 9214 8600 (option 2).

For further information, please contact Abhishek Patekar apatekar@swin.edu.au or 9214 8303

Applications close: 5pm, Friday 25th August 2017.