At Coles Group you’ll belong to a fast-paced, inclusive culture that’s as diverse as the communities we’re a trusted part of. You’ll also get to see the impacts of you work in those communities.

We’re a team that grows together, and we always make sure we’re doing the best for Australians – now and into the future. Your ideas, your enthusiasm, and your passion-we’re looking for people like you to join the team, sustainably feed Australians, and help them live healthier, happier lives.

We are a leading Australian retailer, with over 2,500 retail outlets nationally. Coles makes life easier for Australians by delivering quality, value and service, and the people behind Coles support more than 20 million customer transactions a week, across Australia.

Culture and values

Today, more than 120,000 team members make a difference to the millions of customers who shop with us each week. That’s a lot of responsibility. So, we’ve created four values that help guide our day-to-day decisions and actions.

• Customer obsessions
  We constantly seek to better understand our diverse customer base and better how we serve them.
• Passion and pace
  We respond to every challenge with enthusiasm, energy and at pace because that’s when we’re at our best.
• Responsibility
  We always strive to do the right thing, reduce waste, and take accountability for our actions.
• Health and happiness
  We believe in caring about our team members helps them to do a great job in caring for our customers, suppliers, and the community.

Inclusion and diversity

At Coles, we’re committed to attracting an employing people that represent the communities we work in. We’re building a safe and supportive working environment for all team members, regardless of age, disability, race, gender identity, gender expression, sexual orientation, religion, ethnicity, caring responsibilities or cultural background. Throughout the recruitment process, we provide support for candidates to make sure nobody is disadvantaged. If you’re interested in a career with Coles Group, across any of our brands or functions, we’d love you to apply.

 

LGBTQI+ inclusion

Championing LGBTQI+ inclusion in the workplace and beyond, our Pride at Coles network connects queer team members and their allies across the country. Our Pride network celebrates LGTBQI+ days of significance such as IDAHOBIT and Wear it Purple, raising awareness and funds for community organisations.

Coles offers LGBTQI+ awareness and ally training to all team members and have dedicated leadership programs for our Pride network leads. Our People policies and team member benefits are gender neutral and inclusive of all team members. Coles is proud to be the Presenting Partner with Sydney WorldPride 2023 Sydney Gay and Lesbian Mardi Gras until 2025.

 

Coles Pride Team Member Network

We’re proud of the network we’ve developed at Coles for our LGBTQI+ community and Allies. Our Pride steering committee, led by senior leaders at Coles, sets the strategy and works hard to ensure we have the right training and capability, systems and processes and community engagement to build an inclusive workplace in every community we operate in. At the state level, we have active networks led by our LGBTQI+ team members who drive local activity, participate in internal and external events, and provide local support and Allyship to all team members.

 

Our commitments

We’re proud to be recognised as a Gold Tiered Employer in the 2022 Australian Workplace Equality Awards and active partner with the community.

Coles is also a proud member of ACON’s Welcome Here Project, creating safe and inclusive spaces for the LGBTQI+ community within our stores and sites. As a member we agree to support three project commitments:

• Welcome and include LGBTQI+ people.
• Create positive change in your local community.
• Celebrate LGBTQI+ diversity.

 

Ensuring you have a fair, equitable and supportive recruitment experience

• We welcome applications from the LGBTQI+ community and we recognise that trans and gender diverse applicants may have specific questions throughout the recruitment process. There’s no obligation to disclose your gender identity, however, if you choose to share this information, we're here to provide advice and support.
• Applicants can contact our Inclusive Recruitment team at inclusionrecruitment@coles.com.au – where you’ll be supported by our Inclusive Recruitment Specialist trained in LGBTQI+ inclusion and awareness
• On the colescareers.com.au website, you can also view support information for trans and gender diverse applicants.

 

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