Student Experience Coordinator

About RMIT Training  

RMIT Training Pty Ltd is a company, owned by RMIT University, based in Melbourne, Australia. We provide a range of education solutions to students, academics and professionals in Melbourne and overseas. Our English Testing centre offers IELTS and PTE tests. We offer English language training with CELTA and Aviation English products. We deliver pathway programs that enable students to articulate into Bachelor programs at university; these include Foundation Studies and Academic English programs.  

  

About the role  

RMIT Training has a vision to be a leader in student experience amongst Australian Pathway Centers. The role of the Student Experience Coordinator (SEC) is to assist the Student Experience Manager (SEM) to implement the student engagement strategy and provide an enhanced student experience for international Pathway students to ensure they are “RMIT Ready”. 

In this role, you will work closely with the SEM and the Director Wellbeing and Student Experience to deliver targeted initiatives that support the Pathway student cohorts. You will lead in the delivery of student engagement programs and Pathways Student Club activities, program and promote social and recreational opportunities and provide students with the opportunity to connect with each other. As the SEC, you will promote opportunities provided by RMIT Training and RMIT University to facilitate students’ interaction with the university and build a campus culture that is vibrant and engaging. 

In this role, you will assist in the design and delivery of orientation and graduation programs for pathways students to ensure a smooth entry to RMIT Training, and a seamless transition to RMIT University. 

As the SEC, you will work closely with volunteer organisations to drive initiatives that broaden the student experience by providing opportunities for students to connect with the wider community through volunteer work. 

This position involves some weekend and evening work outside the normal span of hours, by negotiation.  

For more information, please refer to the position description:  Student Experience Coordinator - April 2021.pdf

  

About you  

To be successful in this role you will have:   

• Experience working with clients or students from diverse cultural backgrounds 

• Demonstrated proactive, creative and innovative approach to student engagement 

• Knowledge of the challenges faced by international students  

• Customer focused approach 

• Flexibility with working hours in order to conduct activities outside the usual span of hours 

• Sound administrative, time management and organisational skills 

• High level of self-motivation, enthusiasm and confidence 

• Ability to form and maintain a network of contacts within RMIT Training, RMIT University and the broader community 

• Working with Children Check 

• Experience using Photoshop and Adobe Premier (desirable) 

• Ability to engage target audiences through various social media platforms (desirable) 

• Experience planning creative arts workshops (desirable) 

• Ability to communicate in a language other than English (desirable) 

• First Aid certificate (desirable) 

 

Apply Now  

Submit your application (including your resume and a one page cover letter outlining your suitability for the role) by clicking Apply Now. Applications close Monday 10 May 2021 at 9am. ?  

  

For more information:  

• Visit our website www.rmittraining.com   

• Refer to the attached position description   

• Email HR at applications.training@rmit.edu.au (Please note, applications will not be accepted via this email. To apply, click Apply Now).  

  

Our people are integral to the success of our Company. We are experienced professionals who are committed to providing the highest standard of service and support to our clients and colleagues.   

RMIT Training is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. At RMIT Training we offer a friendly, supportive and flexible working environment and culture with a range of employee benefits including access to health and wellbeing services and discounts, discounted travel, professional development opportunities and more. Applications are encouraged from all sectors of the community. 

 

Trans and Gender Diverse applicants

Inclusion is at the durrung (or heart) of who we are. We aim to create an environment where staff and students who identify as trans and gender diverse feel supported to succeed and belong.

We recognise the challenges faced by the trans and gender diverse community when applying for a new role.

At RMIT, we aim to support you from the start. Our Talent Acquisition team are active members of the RMIT Ally network.

For enquires or support through the application, recruitment and onboarding process, applicants who identify as trans or gender diverse are invited to contact Mat Lewis at mat.lewis@rmit.edu.au