Operational Programs Coordinator

• Full-time, 6 months fixed term contract   
• Salary Level HEW 7 + 17% Superannuation and Flexible Working Arrangements
• Based at the City campus, but may be required to work and/or be based at other campuses of the University

About You

Known internally as Process Analyst, your primary purpose will be to assist teams across RMIT to embed operating model changes in 2021. This includes working on the development, implementation and capability building of process documentation and management disciplines. You will do this by applying your expertise of working in cross-functional teams, developing and implementing operational programs and capability/upskill mechanisms, and working with a diverse set of teams across RMIT to implement these solutions into their work functions.

Additionally, this will include process documentation and management in the Nintex Promapp solution, as well as Nintex Promapp system administration for the Process@RMIT program.

To be successful in this position, you’ll have, but not limited to:

• Demonstrated experience in business process mapping, business process re-engineering and/or business analysis.
• Experience working within operational teams that perform cross-functional service delivery.
• Experience in performing process documentation and management activities in cross-functional areas.
• Past involvement in developing and implementing overarching program structures for cross-functional teams.
• Experience in developing and delivering capability artefacts and providing upskilling services.
• Excellent communication and influencing skills, and analytical, problem solving and critical thinking skills.
• Previous experience using Nintex Promapp, preferred.

Qualifications

• Lean Six Sigma trained or accredited certification equivalent, preferred.

About the Group

Housed within Enterprise Projects and Business Performance group, the Continuous Improvement team provide an integrated approach to strategy execution, planning, project governance, and optimising student and staff experience and uplifting business capability. We do this by:

• Engaging in improvement initiatives across the enterprise to deliver value, efficiency gains and targeted fast outcomes.
• Embedding resources and capability within large scale projects.
• Developing and providing best practice tools and methods to support simple, continuous improvement practices.
• Mentoring, training, and coaching to develop local capability in continuous improvement methodologies.
• Partnering with other services providers to form the right multidisciplinary teams to get the job done.
• Advocating and supporting process maturity and excellence across the university through our Process@RMIT program, expert guidance, tools, frameworks and capability development.

About RMIT

RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

Culture

Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion. 

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

Bring Your Whole Self to Work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.  

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins. 

RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples. 

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link below. For further information about this position, please see Position Description below or contact Chris Wysocki via email chris.wysocki@rmit.edu.au

 HEW 7 - Process Analyst.pdf

Applications close on Sunday, 2nd May at 11:55pm and virtual interviews will be held w/c 3rd May.

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RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak: https://covid19.homeaffairs.gov.au/

We are a 2021 Circle Back Initiative Employer – we commit to respond to every applicant.

Trans and Gender Diverse applicants

Inclusion is at the durrung (or heart) of who we are. We aim to create an environment where staff and students who identify as trans and gender diverse feel supported to succeed and belong.

We recognise the challenges faced by the trans and gender diverse community when applying for a new role.

At RMIT, we aim to support you from the start. Our Talent Acquisition team are active members of the RMIT Ally network.

For enquires or support through the application, recruitment and onboarding process, applicants who identify as trans or gender diverse are invited to contact Mat Lewis at mat.lewis@rmit.edu.au