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Banking & Financial Services
Regulatory Change Control Test Lead
12 month fixed term; Melbourne Based
ANZs purpose is to shape a world where people and communities thrive, and to achieve this we need great customer focused people to support our program to deliver immediate and strategic business objectives. ANZ is committed to improving the way we listen to and support our customers and learn from our mistakes.
Project Augur is a program of work focused on uplifting our internal dispute resolution (customer complaints) practices across Australia Retail & Commercial (AR&C) and improving the customer experience through the complaints process. This opportunity has been created with a specific focus on ensuring we achieve compliance with ASICs Regulatory Guide RG271: Internal Dispute Resolution
The Regulatory Change Control Test Lead role will play a pivotal part in developing and documenting the proposed control testing regime for key controls; determine the effectiveness of key control design and operation to meet obligations; support considerations for non-key testing (ongoing).
Is this role for you?
To grow and be successful in this role, ideally you will bring the following toolkit:
In this role, you will report into the Regulatory Change Implementation Lead; work closely with Augur Stream Lead and Project Assurance and across the assurance community.
About ANZ
At ANZ, everything we do boils down to why our purpose to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number AUS128594
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A member of our staff is ready to help you with any questions you may have.