Home Lending Workflow SME

Home Lending Workflow SME– Australia Business Transformation

At ANZ we’re looking for people who are passionate about transformational change and doing great things for our customers and communities, to help us redefine banking for the future. Join us as we reimagine our customer propositions and services using the latest platforms and technology, to better support our customers’ financial wellbeing.

 What’s your mission?
As a Home Lending Workflow SME within the Buy and Own a Home Value Stream, your team’s mission is to build solutions that transform the way our customers buy and own their home by creating a simple, transparent and world-class digital home ownership experience.  One that gives our customers confidence as they pursue their home ownership journey.

What will your day look like?
This is an opportunity to help redesign how the home loan processes will work. To start with, you will be focusing on the Settle with Ease part of the customer journey.

• Helping the squad use new technology to build a digital, flexible and automated home loan process that is simple to navigate and easy to monitor and control
• Being a contact point for Home loan process related queries across the program
• Helping the team document the new vision into business/technical requirements that our engineering teams can build, test and implement
• Identifying, documenting and managing risks, issues and decisions

What will be in your toolkit?

• You have a deep understanding of how home loans processes work and a good idea on how the processes can be transformed
• Minimum 5 years of hands-on experience in the Home Loans related space
• You are confident in your knowledge of the current regulations that apply to the home loan process
• A willingness to test and transform the status quo, you’re energised by building new customer solutions and making improvements to existing value propositions 
   

About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy. A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code (AUS130645).