Food & Beverage Supervisor - Sokyo

The Star Entertainment Group (TSEG) our talented teams create unique experiences to over 18 million guests each year. With the vision to become Australia’s leading integrated resort company, our properties at The Star Sydney, The Star Gold Coast and Treasury Brisbane are world-class tourist destinations and home of some of Australia’s most awarded restaurants and bars, event centres, luxurious five-star accommodation and a truly world-class spa and casino.

Awarded One Chef’s Hat for six consecutive years by the Sydney Morning Herald’s Good Food Guide, Head Chef Chase Kojima and his team use the finest local produce to create an imaginative Japanese-inspired menu.

With its own fusion of uber-cool ambience and eclectic energy, Sokyo is an experience unlike any other. The 175-seat restaurant is located within the lobby of The Darling hotel, Sydney’s first and only luxury hotel to receive the prestigious Forbes five-star rating – the most coveted award in global luxury travel.

We are seeking a hardworking and passionate Restaurant Supervisor to support the Venue Manager and Assistant Manager co-ordinate staff requirements during each shift, supervise the service flow and performance standards within the outlet.

The successful applicant will be a leader who can motivate and encourage the team to provide the highest level of customer service to our guests. You will be hands-on in your operational approach and be passionate about developing your career.

Key Responsibilities:

• Work in all the sections of the restaurant including the bar
• Assist with trainings, development and performance management of the team
• Supervise, guide and encourage accountability in the daily operations
• Lead by example, execute high levels of warm, uncompromising and bespoke customer service
• Ensure a high level of cleanliness and hygiene in the workplace

Successful applicants will have; 

• Extensive experience as a Team Leader/Supervisor within a fast-paced, high-volume restaurant
• Exceptional interpersonal skills
• High level of emotional intelligence to deal with a diverse range of guests
• Proactive, problem-solving and attention to detail skills highly regarded
• A positive and cheerful personality
• Strong product knowledge, particularly Italian cuisine is advantageous

Benefits

• Extensive training and career development
• Discounts across The Star hotels and restaurants
• Free meals on duty
• Laundered uniform
• Free light rail from Central to The Star
• Discounted parking and more!

At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.