LCS Assistant Manager

• Be part of a collaborative team
• Have the desire to continuously learn new things
• We’re looking for people who want to make our customers lives easier

About The Role
Role Location: 833 Collins Street, Docklands VIC 3008  
Role Type: 12 month fixed term, 40hrs/week

In Institutional Operations we are transforming the way we support our Customers and Bankers.  We are creating multidisciplinary teams, driving continuous improvement and supporting our people to create digital mindsets.  It’s an exciting time to be part of our transformation journey – join us in this exciting role as an Assistant Manager.

We are looking for an Assistant Manager who can work collaboratively with the Agency Services team in providing a comprehensive range of services. The Agency Services business undertakes the performance of Facility Agent / Security Trustee roles in syndicated lending transactions originated by the ANZ front line product specialists. The team acts as an intermediary between a borrower and the lending participants in the administration of a transaction.

This role specifically attends to the day to day management of loan transactions in accordance with operating processes and procedures. The Assistant Manager will ensure timely and accurate billing, collection and processing of Agency fee income in accordance with Finance documents and Operating procedures. This role also contributes to maximising Agency Services revenue by optimising client satisfaction with the provision of prompt and accurate operational support while adhering to risk/compliance procedures.

About You 
To grow and be successful in this role, you will ideally bring the following:

• Your strong customer focus and proven ability to provide quality customer service
• The ability to work autonomously and as part of a team with particular emphasis on successfully building collaborative relationships internally and externally
• Proven ability to work efficiently and accurately demonstrating attention to detail and follow through.  Ability to prioritise tasks and meet deadlines.
• Ability to think laterally and have an inquisitive mindset
• Strong numeracy skills, analytical and problem solving skills
• Desire to work with your colleagues to identify better ways of doing things
• Have a growth mindset with an adaptability to change with changing environment

About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.


We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!


We want to make sure everyone has an inclusive and supportive experience throughout our recruitment process and when joining ANZ. If you are a candidate with a disability, and require adjustments to our recruitment process or the role itself let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and searching for reference number AUS144491.