Senior Technical Analyst

About us

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation and entertainment options.

What we are looking for

As the Senior Technical Analyst, you will ensure that the performance obligations of our Casinos systems and infrastructure are met. This includes planning, developing, installing, configuring, maintaining, supporting and/or optimising server and storage software and hardware infrastructure, network software and communication links.

Key responsibilities in the role are but not limited to:

• Generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems availability and performance issues
• Communication, analytical and problem-solving skills to help Technical Analysts identify, communicate and resolve systems malfunctions and also make appropriate recommendations in order to maximize the benefit of IT systems and infrastructure investments
• Manage and administrate all operating systems and their corresponding or associated software
• Support Development staff, Technical and Operations Analysts, and end users to define systems goals, and identify and resolve systems issues
• Deploy and maintain firewalls, cryptography systems, and all host security activities
• Implement disaster recovery plan for operating systems, databases, networks, servers, and software applications
• Create systems and performance models, specifications, diagrams and charts to provide direction and support to Casinos operations and infrastructure staff
• Assist database administrators, analyst/programmers, and business/systems analysts in the deployment and performance analysis of new systems and enhancements to existing systems
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new infrastructure
• Analyse day-to-day functions and processes of software and database resources to ensure they are performing within predetermined guidelines, limits, and specifications

To be successful in this role you will have:

• 5-year Experience in Linux system administration (essential)
• 5-year Experience in infrastructure support in a large corporate environment
• 3-year exposure to Cloud technologies (essential)
• 3-year exposure to monitoring and automation (essential)
• 2-year exposure to storage services (desired but not essential)
• 2-year exposure to Microsoft Windows Operating Systems (desired but not essential)
• Qualifications: Bachelor’s degree in Information Technology or equivalent experience 

Our benefits

• Discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships and laundry services
• FREE buffet meal with a new menu everyday
• Discounted staff parking every day including weekends and late nights
• Career development, training and courses via The Star Academy

Our culture

At The Star we’re committed to creating a diverse, equitable and inclusive workplace which we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to the find balance between work and life that’s right for them and their unique wellbeing needs. 

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a Silver Award 2021 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.  

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