Senior Applications Analyst

About your new role:

As a Senior Applications Analyst, you will play a key role in ensuring stability, availability, reliability and usability of our systems, platforms and applications. You will provide a fast resolution to any incidences or problems and identify improvements to ensure business needs are continually met.

Whilst no two days will be the same, some of your key responsibilities will involve:

• Work with operations and infrastructure teams to determine and resolve any problems at second and third level
• Manage escalations and improvement from vendors relating to platforms and applications
• Analyse workflows to create process maps and contribute to continuous improvement
• Ensure management of all applications installations, maintenance and problems
• Prepare material and providing training and assistance to end-users following implementation and for on-going improvements in application usage

Our benefits

• Discounts across award winning restaurants and accommodation
• Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Both parental and secondary carers leave available to all employees
• Lifestyle discounts including gym memberships and laundry services
• FREE buffet meal with a new menu every day
• $10 staff parking every day including weekends and late nights
• Career development, training, and courses via The Star Academy
• The Star is an Employer of Choice for Gender Diversity awarded by WGEA

To be successful in this role you will have:

• Proven experience in similar role working with various applications
• Ability to operate in a complex, fast paced and multi-level information technology environment
• Ability to converse with both end-users and IT employees at all levels of the organisation

About us

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

Our culture

At The Star, we’re committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQI+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique wellbeing needs.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a Silver Award 2021 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQI+ inclusiveness in the workplace.

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