Team Member Lifecycle Advisor - Hawthorn East

 Coles Supermarkets  Hawthorn East 


Requisition ID: 55561 

Employment Type: Fixed Term 


Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.
 

About the team  
People and Culture is dedicated to creating an engaged and empowered workplace. One that’s strong, diverse and where our team members have exciting career pathways to choose from. We do it by making people’s lives easier through better experiences, useful tools, and by providing ongoing opportunities to learn and grow.

A fantastic 12-month parental leave opportunity, as Team Member Lifecycle Advisor, has arisen within our newly formed Culture & Engagement team. The focus of the team is on developing positive cultural change, bringing Coles’ values and behaviours to life across everything we do, listening and engaging our team members so we can create a great TMX and managing the team member lifecycle.

About the role

Reporting to the Culture & Engagement Manager, you’ll work cross-functionally with a broad stakeholder group. You’ll help design and oversee the onboarding, crossboarding and offboarding experience for present and future Coles employees, improving the overall quality and efficiency of the team member experience.

You’ll also:

• Define and manage the on / off / cross-boarding strategy and processes for Coles
• Identify enhancements in technology platforms to support improvements in onboarding, crossboarding and offboarding.
• Design, develop and manage change and communications for onboarding, crossboarding and offboarding services across Coles.
• Assess effectiveness of process efficiencies.

About you and your skills

• Experience in designing, developing, delivering, and improving team member experience highly valued.
• Proven analytical skills to analyse data and generate insights with business relevance.
• Ability to build trust and develop strong stakeholder relationships.
• Excellent oral and written communication skills.
• Experience working with a diverse workforce preferably in the Retail industry.
• A passion for all things workplace culture and team member engagement.

#LI-TP1

Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.

As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website. 

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.