Systems Configuration Analyst

About the Role
We are seeking an experienced professional to take on the Systems Configuration Analyst role within our Digital Workplace Experience team. In this role, you will be responsible for the deployment of the Swinburne Standard Operating Environment on the various operating systems and platforms supported; desktop, server, mobile and virtual.

You will be required to provide a high level of client driven service specifically with respect to ensuring the installation and configuration of user hardware and software is fit for purpose, effectively meeting client needs. The System Configuration Analyst works in a team environment within the Digital Workplace Experience team and actively participates in a continuous service improvement program.

This role will provide you with the opportunity to work within a flexible and friendly environment and collaborate with individuals who are passionate about contributing to the delivery of our 2025 Strategic Plan.

The position will work across all campuses of the University as required.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

• Demonstrated experience in servicing and managing various operating systems for client computers in a large scale network environment (especially Windows, macOS, Linux).
• Demonstrated experience using device management solutions such as Microsoft Endpoint Configuration Manager, Intune or Jamf.
• Demonstrated experience in the administration of a Citrix virtual environment.
• Proven comprehensive knowledge and understanding of computer hardware, software and peripherals.
• Experience in the administration of a Microsoft Active Directory network environment.

Qualifications

• Completion of a degree with subsequent relevant experience; or extensive experience and management expertise in technical or administrative fields; or an equivalent combination of relevant experience and/or education.
• Relevant industry certification (Microsoft and Apple) is preferable.

About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply
Please submit your CV and cover letter addressing why you believe you are suitable for this position.

For further information about this role and to review the position description; please click 'apply' or click onto it at the bottom of the advert.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on staffrecruitment@swin.edu.au

Applications Close: Monday, 18th July 2022 at 5pm.

Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance. 

Diversity and Inclusion
Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity and inclusion through key initiatives. For further information on all our initiatives visit our equity and diversity website

We welcome and encourage applicants from diverse backgrounds to apply.

We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact Maree Norden, Diversity & Inclusion Manager at inclusion@swin.edu.au

Aboriginal and Torres Strait Islander
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

For any support please contact our Aboriginal Employment Coordinator at DeadlyCareers@swin.edu.au or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

Vaccination Requirements
Orders from Victoria’s Minister for Health require all Swinburne workers to be fully vaccinated against COVID-19, unless they are an Excepted Person as defined by the Pandemic COVID-19 Mandatory Vaccination (Specified Workers) 2021 Order (No. 1). All applicants must therefore be able to comply with this requirement.

We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant.

#LI-SW