Business Process Analyst. Six Month Maximum Term Full Time - Hybrid

About the Organisation

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers.  Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Newly created position to map and analyse our National Client Funds Program. This is a 6 month maximum term full time contract which can be located anywhere within our national foot print. You can work from where you are most productive, whether that be from your home or one of our offices, however, there may be times where you are required in the office.

Key Responsibilities

• Develop comprehensive business process maps
• Identify process inefficiencies and areas for improvement, presenting actionable insights to stakeholders
• Utilise data analytics tools to measure process performance and recommend enhancements
• Work closely with both the Project and Business Optimisation Teams to ensure alignment of processes with automation and RPA goals
• Create detailed process documentation to serve as an input for Standard Operating Procedures

Skills & Experience

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field
• Demonstrated experience in business process mapping and analysis
• Demonstrated experience using process mapping tools and software
• Strong stakeholder engagement and management
• Experience troubleshooting issues quickly, and identifying and analysing efficient solutions in a short timeframes
• Analytical and problem solving skills and ability to consider strategic implications of decisions
• Comfortable in using a variety of tools and programs such as Miro, Smartsheet, etc.

Successful candidates will be required to clear all state-based probity checks; including but not limited to a National Criminal History Record Check.

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 or hold a valid medical exemption certificate. You will be required to provide evidence of your vaccination status during the recruitment process.

Benefits:

• Collaborative team focussed on achieving positive outcomes
• Opportunity to work for one of Australia’s largest, national, leading social purpose organisations
• Work from where you are most productive – whether that be your home or one of our offices
• Up to $15,900 of your annual salary tax free
• Monthly rostered days off

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Debra Neil at recruitment@lwb.org.au.

Applications close at midnight 7 November 2023.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here https://bit.ly/2GzZGWA