Female Community Support Worker (DFV Shelter). Casual - Cooktown

Life Without Barriers

QLD: Cairns & Far North
Reference #
Closing Date
Vacancy Type
  • Hourly rate $41.76 (casual)
  • Possibility to utilise salary sacrifice packages to increase your take home pay
  • Must be available for a variety of shifts including some nights and weekends

 About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background, people with disability, mature-aged and those returning to the workforce to apply.

About the Role

We are seeking a passionate relief Female Support Worker to join the LWB team at the Cooktown Domestic and Family Violence Shelter on a casual basis. You must live in Cooktown and have mobile phone coverage. 

This position is responsible for actively supporting the needs of women and their children who access Life Without Barriers’ Family and Domestic Violence shelter. As this is a casual position, the hours of the shifts will vary depending on the clients. The successful applicant will be required to work some weekends and sleepovers.

Please note: The successful applicant must have access to reliable mobile phone coverage during rostered work hours. This position is predominantly a relief position, which means the successful applicant would work when the core team are unavailable ie on holidays or sick. 

*The Employer considers that being female is a genuine occupational qualification for this position under Section 27 (2), (c), (e) and (g) of the Equal Opportunity Act 1984.

Key Responsibilities

  • Provide quality direct support to clients in line with their support needs, the program they are accessing, and all support plans including the client’s Individual Goal Plan
  • Liaise and collaborate with clients, their community and community support agencies such as DV Connect, Housing, ATODS, and other services to ensure an integrated and timely service
  • When delegated, fulfill a key worker role with supervision and support from line management
  • Establish rapport and collaborate effectively with clients accessing the shelter to achieve positive outcomes
  • Maintain the shelter daily to ensure a homely, hygienic and safe environment is provided
  • Maintain and update professional skills by actively participating in personal, professional, service development and training opportunities 

Skills & Experience

  • Certificate III in Community Welfare, or similar, or willingness to complete this within first two years of employment
  • Valid unrestricted drivers’ licence
  • Valid First Aid Certificate and CPR Certification
  • Demonstrated problem solving and conflict management skills
  • Demonstrated communication skills, including the ability to develop and maintain good working relationships with internal and external stakeholders (including families of service users)
  • The ability to maintain client’s privacy, confidentiality, and dignity through inclusive, empowering and strength-based practice

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check.

Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the probity process. 


  • Make a difference in your local community
  • Work for one of Australia's largest social purpose organisations
  • Rewarding role with extensive opportunities for professional development
  • Competitive hourly rate and access to salary packaging through Maxxia

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Joelene on recruitment@lwb.org.au with the subject heading ‘Support Worker - Cooktown’.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current Application closing date is midnight Tuesday 30th July 2024.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face-to-face interview. 

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA)

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