Employee Relations Advisor

EMPLOYEE RELATIONS ADVISOR – EMPLOYEE RELATIONS

At The Star Entertainment Group, we aim to be Australia’s leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.

Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

The Star Entertainment Group (TSEG) is an ASX-listed company committed to supporting the communities in which we operate. TSEG will achieve this by leading with integrity and values to enable us to provide entertainment, gaming, and leisure experiences safely, responsibly, and ethically.

As our Employee Relations Advisor, reporting to the Employee Relations Operations Manager, you will facilitate and provide resolution advice on various Industrial Relations and Employee Relations matters that comply with company policies.

This is a fantastic opportunity where you will be proactive and passionate about all things ER and enjoy the challenges of both low and high-risk cases!

A few of your responsibilities

• Support and provide expert advice to frontline managers involving behavioural or performance management related matters, disputes on leave, grievances, non-work-related injuries and long-term unplanned leave.
• End-to-end case management of all medium and high-risk ER cases to resolution.
• Lead and conduct workplace investigations into employee grievances and allegations to resolution.
• Deliver effective coaching and development to line managers resulting in a positive impact on business performance and preventing a re-occurrence of issues.
• Represent The Star in industrial relations and employee relations matters with team members, unions, employer bodies and industrial authorities for lower risk matters.

What we are looking for

• Solid IR/ER experience within a high volume and fast-paced environment.
• Understanding of relevant workplace legislation, regulations, and enterprise agreements.
• Understanding of the operation of the Fair Work Commission and other employment related agencies.
• High level consultation, negotiation and dispute resolution skills with key business stakeholders.
• Tertiary qualifications in Human Resources, Industrial Relations or Employee Relations preferred.

You have solid experience as an Advisor in ER and are looking for your next challenge within a large hospitality and entertainment organisation. You enjoy case management particularly involving operational blue-collar workers where you know you can make a real difference for team members while support business principles.

Your role will be pivotal in shaping the success of our frontline workforce across The Star’s hotel, food and beverage, and entertainment business units. Join us in making a difference.

What can we offer you?

• Complimentary meal on site every day, including hot meals, sandwich bar and more
• Discounted parking available in the city
• Flexible working arrangements
• 30% Discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships and dry-cleaning services
• An organisation that values diversity, teamwork and being your best self
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

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