Event Services Assistant Floor Manager

The Star Entertainment Group

QLD|Gold Coast,QLD|Queensland
Reference #
Closing Date
Vacancy Type

There has never been a better time to join The Star Gold Coast team within our Event Services Department.

When it comes to putting on a show for our customers, you don't get much better than the team at The Star Gold Coast! Our busy Events Department accommodates a range of conventions, exhibitions, functions Galas, weddings, and special events.

The role as an Event Assistant Manager will see you actively assisting in all aspects of event management, from attending meetings to the set-up of function venues, managing stakeholders, and delivering exceptional client and guest expectations, all whilst leading a large team!

What are we looking for?

  • Managerial or strong supervisory experience in leading a large team in a Food and Beverage setting, event experience is highly regarded
  • Maintain strong knowledge of all event operations from event servicing to logistics general duties and ensure that the team remain compliant with all WHS and RSA policies and procedures.
  • Strong knowledge of food & beverage products, trends and industry practices
  • Demonstrated ability in executing multiple events at a time and resourcing of people and products
  • Proficient knowledge of software’s such as; Microsoft 365 programs (Outlook, Excel, Word, PowerPoint, Teams)
  • Experience with time-management, in a high-pressure working environment
  • Experience in managing costs including labour to create operational efficiencies
  • Demonstrated ability in developing productive relationships and managing and driving change
  • Excellent verbal and written communication skills
  • Accreditation in Responsible Service of Alcohol
  • Flexible availability to suit business needs, including weekends and public holidays
  • A strong hospitality career focus and the ambition to be part of a fast paced, dynamic and growing department

Our benefits

  • Discounts across award winning restaurants and accommodation
  • Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
  • Both parental and secondary carers leave available to all employees
  • Lifestyle discounts including gym memberships and laundry services
  • FREE buffet meal with a new menu every day
  • Career development, training, and courses via The Star Academy
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About us

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!

Our Culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

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