Director of Events

Are you looking for a job change, a new challenge or looking to relocate to the Sunshine State? The Star Gold Coast  has in recent years developed a highly dynamic and successful food and beverage operation. This consists of stylish and contemporary award-winning restaurants bars, hotels as well a world class and a very successful events business that is in a period of sustained growth.  

A rare opportunity has arisen at The Star Gold Coast. We are seeking a Director of Events to lead and be responsible for the operational performance of our successful Events Department.

About the role

This role will see you joining Southeast Queensland’s most exciting hospitality workplace, with further ongoing developments and growth planned and underway for our Gold Coast Events team, as our resort continues to expand. In this role, you will report to the General Manager Food & Beverage, Events and play a key role in the overall success of The Star Gold Coast Events team.

As Director, your key priorities will be to lead the events operational teams on making growth focused decisions that balance the needs of all stakeholders and the business, demonstrate passion for the business and achieving positive results for The Star Gold Coast. You will empower team members to try new things, actively communicate the benefits of continuous improvement for the business and advocate for change, whilst motivating others as well as constructively challenging how things are done, to ensure that the best outcome is achieved.

You will actively manage the talent in your team to motivate and recognise high performance and coach others to develop into high performers. The successful candidate will actively hold others accountable for their performance and delivering on set goals and be responsible for taking ownership of the role including communications & relationships with our key stakeholders, customers and broader business.

The successful candidate will create a team environment where people take accountability for their behaviour and commitments, and you will look to create best in class operational excellence as well as ensuring high standards of compliance and workplace safety are embedded in all practices and processes.

What does it take to be a leader in our Events Team?

• Embrace guest obsession
• Have a passion for growth
• Experiments, learns develops talent
• Collaborates with others and creates belief in The Star
• Has a sense of urgency and delivers outcomes
• Demonstrates self-awareness

What are we looking for?

• Extensive Events or Food & Beverage industry experience in senior leadership roles
• Previous senior management experience in a Director or equivalent leadership role in a large integrated resort or high volume environment will be highly regarded
• Degree or tertiary qualification in either Hospitality, Retail, Business or equivalent
• Advanced knowledge of the principles and practices within the Events and Hospitality profession
• Experience in leading large professional hospitality teams in a 5-star environment with revenue turnovers in excess of $20m+ plus per annum
• Demonstrated ability in planning and resourcing people and products with strong commercial acumen in labour management, and operational expenditure
• Provide strategic direction and support to the department to ensure an integrated system of employee relations and performance while ensuring organisational objectives are prevalent in any new initiatives.
• Understanding of relevant statutory and reporting requirements
• Strong leadership and management skills

What can we offer you?

• A Permanent, Full-Time position with salary aligned to experienced and bonus incentive schemes
• 30% staff discounts across our award-winning venues at all 3 of our world class properties
• Free meal with a new menu every single day
• Lifestyle and wellbeing discounts and benefits
• Career development, training, and courses via our very own The Star Academy
• Generous Paid Leave for primary and secondary carers
• Working hours that that suits the new ways of workplace flexibility
• Phenomenal growth opportunities for the right candidate both personally and professionally
• Opportunity to work with world class professionals and assets
• Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About us

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!

Our Culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

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