Senior Change Manager

The Star Entertainment Group

QLD|Gold Coast,QLD|Brisbane
Reference #
Closing Date
Vacancy Type

At The Star Entertainment Group, we aim to be Australia’s leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.


Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.


The Star Entertainment Group (TSEG) is an ASX-listed company committed to supporting the communities in which we operate. TSEG will achieve this by leading with integrity and values to enable us to provide entertainment, gaming, and leisure experiences safely, responsibly, and ethically.


A few of your responsibilities

  • Provide leadership, coaching & mentoring to build change capability within the organisation
  • Demonstrate a commitment to teamwork and the maintenance of a collaborative and supportive work environment
  • Oversee the delivery of the change strategy across the portfolio of responsibility, ensuring change is successfully delivered in a structured, professional and efficient way
  • Develop & implement targeted change management plans including, but not limited to, communication plans, sponsor roadmaps, coaching plans, training plans
  • Develop & implement a resistance management plan to mitigate or address points of resistance


What we are looking for

  • Change experience on complex projects, large scale change programs and the ability to work through difficult high-pressure situations
  • A demonstrated track record of change delivery with business and project objectives
  • Qualifications: Bachelor’s degree or higher in change management, project management or business
  • 5-10 years’ experience as a senior change manager
  • Experience managing relationships with internal business customers and external providers


You are an experienced Senior Change Manager who will be responsible for providing expert Project Change Management advice and leadership, building change capability within the organisation, reducing resistance to change, maximising benefit realisation, promoting early adoption and ensuring business outcomes are achieved.


What can we offer you?

  • Complimentary meal on site every day, including hot meals, sandwich bar and more
  • Flexible working arrangements
  • 30% Discounts across award winning restaurants and accommodation
  • Career development, training, and courses via The Star Academy – limitless career opportunities
  • Mental Health and Wellbeing services
  • Endless career growth and opportunities to learn and develop your career
  • Extraordinary growth opportunities personally and professionally
  • Opportunity to work with elite professionals and assets


Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.


Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.


We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.


The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.


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