Surveillance Trainee Operator - The Star Gold Coast

The Star Entertainment Group

Vacancy closed!

Unfortunately this vacancy is no longer open. Please contact a member of staff if you require assistance.

QLD|Gold Coast
Reference #
Closing Date
Vacancy Type

There has never been a better time to join The Star Gold Coast team within our Surveillance Department!

As a Surveillance Trainee Operator, you will undertake relevant training and assessments to perform the trainee operator function. This will require you to monitor, accurately record, investigate and report threats of casino revenue, safety of persons, illegal/undesirable activity and the integrity of gaming operations in an efficient and effective manner.

You will work as part of a small, cohesive team who is responsible for providing an effective and efficient response to all safety and security communication needs for the property, striving to maintain a safe environment for our team members and guests.

What are we looking for?

  • High level of personal integrity and ability to work in an extremely restricted and confidential environment
  • Strong mathematical aptitude as well as moderate to advanced computer skills
  • Knowledge relating to CCTV, Security, alarm systems and other job-related programmes and systems (desired but not essential)
  • Exceptional written and verbal communication skills
  • Sharp observation and retentive memory skills
  • Demonstrated ability to learn new processes and systems while following regimented procedures
  • Currently hold or be eligible to obtain a Queensland Casino Licence (CE) or Queensland Key Employee Casino Licence (KE)
  • Availability to work any shift during a 24-hour rotating roster, including weekends and public holidays

What can we offer you?

  • FREE buffet meal with a new menu every day at our Employee Dining Room
  • 30% staff discounts across our award-winning venues on all 3 of our properties
  • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
  • Career development, training, and courses via The Star Academy – limitless career opportunities?
  • An organisation that values diversity, teamwork and being your best self? 

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About us

The Star Gold Coast offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!

Our Culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

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