Program Assistant. Full Time Max Term - Toowoomba

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

The Program Assistant's goal is to actively assist the Operations Manager with client referrals, service reviews, program-related administrative tasks, and client database management. Additionally, provide leadership and peer support to help teams achieve positive outcomes for the children and young people we support.

This position is available as a Full-Time 8 month max term contract with the possibility of extending and is based out of our Toowoomba office.

Key Responsibilities

• Provide administrative support in relation to the management of client data base, within the Child, Youth and Family Program.
• Monitor the changing needs of service users and provide information and contribute to the adaptation of LWB services as required to meet these needs.
• Build a positive team environment and provide role modelling and on the job support.
• Improve efficiencies through best practice administration, communications, and records management.
• Coordinate resources for the region (vehicles, ICT equipment, room bookings, petty cash, office maintenance etc.), and maintain recording systems.
• Create, update, and maintain registers with sensitive Client and Carer information in line with organisational policies and procedures.
• Comply with all Life Without Barriers policy, code of conduct, procedures and practices, external funding body requirements and legislation.
• Apply and uphold principles of equity and anti-discrimination in the workplace, and adhere to organisation and legislative Health, Safety and Environmental requirements. 

Skills & Experience

• Tertiary qualifications in the health or welfare field and/or relevant experience preferred.
• Demonstrated ability to develop positive relationships with a broad range of internal and external stakeholders.
• Ability to maintain clients’ privacy and confidentiality.
• Established problem solving, conflict management and organisational skills.
• Proven ability to demonstrate initiative and meet deadlines.   
• Strong written and computer skills for the creation of plans, programs, reports, correspondence, and other documents.
• Current Full Unrestricted Australian Driver’s Licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

Benefits

• Monthly RDO
• Salary packaging tax benefits 
• Opportunity to work for one of Australia’s largest social purpose organisations
• Excellent career development opportunities 

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Joelene at recruitment@lwb.org.au

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current application closing date midnight Sunday 18th August 2024.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect, and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (https://bit.ly/2GzZGWA)