Rostering Officer (After Hours Service) - Part-time- WFH

• $36.00 per hour + 11% Super + after hours penalties (SCHADS level 3)
• Completely remote position working from home
• Support our Child, Youth & Family services nationally
• Work for a leading social purpose organisation
• Roster experience essential 

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

We are excited to launch the next recruitment round for our National After-Hours Service for our Child, Youth and Family Services.  The service was created to provide on-call support to our staff and carers who support young people and children in our Out of Home Care Services nationally. As part of this support, we will also provide an after-hours rostering team who will manage any shift changes between the hours of 5pm and 9am weekdays and complete cover over the weekends.

As a Rostering Officer you will work as part of a centralised team to coordinate and optimise the available workforce by utilising rostering and scheduling systems (Microsoft Teams SHIFTs) to best meet client requirements and promote a sustainable workforce.

Flexibility is key, as you'll be required to work weekends, public holidays, and attend yearly mandatory training sessions in Sydney. However, in return, you'll have the opportunity to work remotely from home on a rotating roster basis, offering a desirable work-life balance. Additionally, real opportunities for career progression await, with advancements to Senior positions (SCHADS level 4) available every six months.

About the Roster

We are looking to fill multiple roster lines. Shift times will be either 6:00am – 3:00pm and/or 2:30pm until 11:00pm or midnight.  Shift pattern is set and will require successful candidates to work a mix of weekdays and weekends. If you cannot commit to the above, please apply for any future vacancies. Please note: We cannot accept requests for any variations to shift times.

Key Responsibilities

• Fill shifts made vacant by unscheduled leave and in time needs of clients and services outside of regular business hours
• Work with stakeholders to understand Service Agreements and customer needs
• Respond to ad hoc changes required by customers and workers by adjusting schedules and systems and communicating with stakeholders daily
• Develop ‘best fit’ schedules for customers and optimise rosters for workers and the program
• Monitor rosters and schedules to ensure that support is delivered to customers that reflects the customer’s current service agreement
• As required, provide reports to the manager or their delegate
• Comply with all Life Without Barriers policy, code of conduct, procedures and practices, external funding body requirements and legislation.

Skills & Experience  

• Experience rostering / scheduling under the SCHADS award
• An understanding of delivering residential support services (Out of Home Care or Disability Services advantageous)
• Ability to work autonomously with competing priorities  
• Use of Teams Shifts is advantageous or any online rostering tool and ability to pick up systems quickly
• Excellent verbal and written communication skills
• The ability to work collaboratively and in partnership with a range of stakeholders to optimise a best fit workforce for customers

Benefits

• Opportunity to work for one of Australia's largest social purpose organisations
• Attractive Remuneration Package including penalty rates and excellent tax benefits
• Fantastic career opportunities 
• Work from home with the support of a national team

Successful candidates will be required to clear probity checks including a National Criminal History Record Check and compulsory state-based checks in Child Protection.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Recruitment at recruitment@lwb.org.au. Please note: We cannot accept applications to this email. Due to the high volume of interest, please only contact recruitment if an adjustments to the process is required.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current application closing date is midnight Saturday 8th June 2024.  

Please note: Mandatory COVID-19 vaccinations are required for this position, in accordance with relevant Public Health Orders across all States and Territories. In these circumstances, evidence of vaccination will be required prior to an offer of employment.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (https://bit.ly/2GzZGWA)