House Manager. Permanent Full Time - Perth

Life Without Barriers

WA: Perth
Reference #
Closing Date
Vacancy Type
  • Work for one of Australia's leading social purpose organisations 
  • $82,000 - $88,000 + 11% Super
  • Leederville office location

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About our Child, Youth and Family Services

LWB delivers a range of services for children, young people and their families, throughout Australia. We use Cornell University’s Children and Residential Experience (CARE) model of practice to guide our work. Through ongoing training and support we use this model of practice to equip carers and staff to support children in a way that creates conditions for positive change.

If you are passionate about seeing positive outcomes for children and love a fast-paced work environment in a supportive and caring team... then this is the role for you!! 

About the role

We have an opportunity to join our team as House Manager in one of our houses in Perth. Reporting into the Operations Manager for Residential Services, the House Manager will oversee the day-to-day operations of the residential house. Most importantly, you will ensure that we are creating a safe, culturally appropriate and healing environment for children and young people.

You will mentor a team of Residential Support Workers in providing purposeful support to young people in residential care, with high and complex needs. You will strive to enhance the lives of young people in a 24/7 residential setting, incorporating a therapeutic, trauma informed approach within the daily structure and purposeful programming. There is a strong emphasis on leading your team to provide a secure base for our young people within the home, liaising with culturally appropriate services, and providing opportunities for the young people to connect with the culture in which they identify within.

This Permanent Full-Time position is a hands-on role with most time spent on-site in the home and 1 day a week in our state office in Leederville. Successful applicants will be required to undertake some early starts (7:30am) or later shifts to work afternoons when the young people are home. Some weekends may be required but the role will primarily be Monday - Friday. 

Key Responsibilities

  • Build professional, trusting relationships with children and young people through visible interest and active engagement.
  • Ensure the home is a place that is emotionally and physically safe, nurturing, and appropriately engaging and stimulating, to foster growth and resilience.
  • Assist with the development and implementation of the Departmental Case Plan (where applicable) and develop and implement the LWB Case/Care plan that drives day to day service delivery.
  • Manage, support and provide reflective supervision and team meetings to a team of residential workers, and lead staff to work as a team in the best interests of children and young people.
  • Support staff to apply the Therapeutic Crisis Intervention system (TCI) to prevent, de-escalate and respond to crisis incidents involving children and young people.
  • Undertake rostering of residential workers ensuring that risks are managed and staffing levels reflect the needs of children and young people living in the home.
  • Coordinate the intake and transition of new children and young people into the home and the exit of children and young people to permanent homes or step-down services.
  • Work collaboratively with external stakeholders
  • Ensure the CIRTS database is up to date with all client information.

Skills & Experience

  • Minimum Certificate IV in Child, Youth and Family Intervention or similar. 
  • Experience working with children and young people who have experienced trauma and disadvantage.
  • Experience in the co-ordination and management of 24-hour residential services for vulnerable people.
  • Demonstrated experience in managing and leading a team
  • Demonstrated capacity to manage crises and critical issues and deal with complex and challenging situations.
  • Current Unrestricted Australian Drivers Licence.
  • First Aid and CPR Certificates (or willingness to obtain if successful).
  • Excellent written and oral communication skills including strong interpersonal skills, use of Microsoft Office packages. 

 All positions within Life Without Barriers will be required to undergo probity checks including criminal record checks and working with children check and DCP395 Child Protection Check.


How to Apply

Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Zina Campbell at Please note, we do not accept applications to this email.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current application closing date midnight 18th July 2024.

 Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (


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