Program Manager. Permanent Full-time - Robina.

• Competitive base salary + 11.5% super
• Up to $15,900 annual salary sacrifice+ $2600 annual meal & entertainment card
• Monthly rostered day off 
• Tool of Trade Vehicle, and fuel card included.

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About you

A new opportunity has become available at Life Without Barriers for a Program Manager to support our Child, Youth and Family Service Out of Home Care services.

This role will suit someone who is highly motivated, strategic, has attention to detail, able to quickly grasp and respond to local needs and has a key focus for continuous improvement and positive client outcomes.  

You will have experience in the management of Out of Home Care, inclusive of foster care and Residential care. You will use your business acumen and interpersonal skills to engage and work with multiple stakeholders, as well as promote LWB as a quality service provider. Familiarity with the CARE framework would be beneficial.

About the role

We currently have an exciting opportunity for an experienced Program Manager to join our Gold Coast team in a leadership position. The Program Manager oversees and manages the day-to-day operations of our Child Youth & Family Programs including Foster Care and Adolescent Programs.

This permanent full-time position provides flexibility, allowing for both office (Robina) and home-based work arrangements. 

Key Responsibilities

• Develop, lead, motivate and manage a team of Case Managers, Child & Family Practitioners and Youth Workers
• Overseeing the caseloads of direct reports and providing practical support as required
• Manage the Family Intervention Service, ensuring compliance with legislation, standards, contractual requirements, and internal policy
• Ensure delivery of program services in accordance with program budget, local business plans and in line with client needs and plans
• Develop, lead, motivate and manage a multi-disciplinary team.
• Ensure a consistent standard of quality is delivered for program in accordance with regulations prescribed in relevant legislation and funding agency standards.
• Manage risks and issues arising in the course of service management
• Contribute positively to Gold Coast strategies relating to Compliance, Cultural Confidence, Practice Improvement, Carer Support, Transition Planning.

Essential Criteria

• Recognised Human Services or other relevant qualification.
• Significant experience in the child protection and out of home care sector.
• Strong coordination, leadership and peer support skills.
• Highly developed critical thinking and reflective practice skills
• High level communication, influencing, liaison, negotiation and mediation skills.
• Current Drivers Licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• An attractive remuneration package will be offered to the successful applicant, including trade of tool vehicle, mobile phone and laptop + non-for-profit tax reduction options.
• Onsite shared parking options.
• Supportive team environment.
• Salary packaging tax benefits, meal entertainment benefit, novated leasing and more.
• Growing organisation with great career opportunities.
• Monthly RDO.

 Additional Support 

Life Without Barriers offers a dedicated After-Hours Service (AHS) for all Child Youth and Family programs. AHS ensures efficient responses to after-hours events that cannot wait until the next business day, relieving our front-line staff from on-call duties and significantly improving their work-life balance.  

 How to Apply

Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Zina Campbell at zina.campbell@lwb.org.au. Please note, we do not accept applications to this email.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current application closing date midnight 7th August 2024.

 Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (https://bit.ly/2GzZGWA)