Partner Relations Officer

About the Role 
We are seeking a dedicated Partner Relations Officer to join Swinburne’s Transnational Education Partnerships team within Global Engagement. 

As the Partner Relations Officer, you will be responsible for the coordination of key administrative processes to assist with the successful delivery of Swinburne’s Transnational Education Partnerships. You will be a key contact for administrators at Swinburne’s TNE Partners to ensure accurate communication on operational matters and to coordinate processes throughout the TNE student lifecycle. 

Working alongside colleagues in the TNE team as well as student administrators at Hawthorn and at partner locations, you will maintain accurate records of student enrolments for each teaching period and support financial reporting and invoicing associated with student enrolments, as well as provide support to Chinese partners in scheduling teaching activities for Swinburne staff and conducting Mandarin-English translations where necessary.  

Second language speaking proficiency in Mandarin is essential for this role. 

About You  
To be suitable for this role you will need to have experience in the below key accountabilities: 

• High level verbal and written communication skills, including the ability to effectively deal and liaise with a diverse range of internal and external stakeholders in a professional and culturally sensitive manner.
• Excellent administrative, time management and organisational skills with strong attention to detail. 
• Demonstrated ability to organise and prioritise workload in a busy/demanding environment and competing work tasks within tight timeframes.
• Strong computer literacy with experience using a variety of software such as Word, Excel, Outlook, PowerPoint, and student management and/or admission databases.
• Knowledge of the higher education, ELICOS and/or VET sectors in Australia, with an understanding of the international education industry is preferred. 

Qualifications

• Completion of a relevant bachelor-level qualification or a combination of formal qualifications and relevant work experience.

About Swinburne University of Technology 
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply 
Please submit your CV and cover letter addressing your suitability for this position.  

To review the Position Description and to apply, please scroll down to the bottom of the page. 

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

For more information about the role, please email talentacquisition@swin.edu.au 

Please Note: Appointment to this position is subject to passing a Working with Children Check. 

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on talentacquisition@swin.edu  

Applications Close: Tuesday, 8 October 2024 at 5pm. 

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.

Disability and Reasonable Adjustments
Swinburne University of Technology actively supports and encourages individuals with disability to apply. We provide reasonable adjustments throughout the recruitment and selection process by ensuring that we cater to the access and participation needs of all candidates. 

For a confidential discussion regarding accessibility requirements, or to provide feedback on how we can continue to improve our recruitment processes to better accommodate adjustments you require, please reach out to talentacquisition@swin.edu.au. 

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.  

For any support please contact talentacquisition@swin.edu.au  or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

Victoria’s Commitment to Action: Improving international student employment outcomes 
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.  

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant
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