Director, Student Administration

About the Role 
We have an exciting Leadership opportunity for a Director Student Administration at Swinburne.

The Director, Student Administration at Swinburne University plays a crucial leadership role in enhancing the university's strategic vision for student administration and delivering a next-gen student experience. This position oversees the management of higher and vocational education students, focusing on areas such as enrolments, curriculum implementation, timetabling, examinations, academic progress, service delivery and graduation activities. The Director is expected to provide innovative leadership in a rapidly changing environment, utilizing digital technologies to improve customer service, streamline business processes and deliver student centric administration.

The role ensures streamlined operations across Swinburne’s campuses and international partners, maintaining compliance with governing policies while prioritizing a student-centric approach. The Director represents the university in various industry advisory groups and is responsible for key IT systems, including the Student Management System and Customer Relationship Management System.  Working closely with the Deputy Vice-Chancellor (Education, Experience & Employability), the Director leads a team of over 130 staff and manages a significant budget collaborating with senior stakeholders to achieve the university's strategic objectives and mission.

About You  
To be suitable for this role you will need to have experience in the below key accountabilities: 

•    Provide strategic leadership in the delivery of tech rich administrative operational requirements across the student lifecycle.
•    Champion and develop innovative improvement strategies, aligning operations with leading practices, maintaining a strong focus on quality control, promotion of proactive approaches and student centric business processes.
•    Provide leadership and strategic direction for the growth, development and delivery of teaching, learning, research and administrative functions in support of Swinburne’s strategic objectives.
•    Ensure all systems and processes meet and comply with all government policies and procedures at all times, including those of our strategic partners both domestic and international
•    Lead, manage, mentor and coach for optimal Individual and team performance to achieve unit strategic direction in accordance with all employment requirements
•    Effectively manage this large, complex and diverse portfolio to ensure it performs within budget, ethically and professionally at all times to deliver on the outcomes expected by Swinburne

For more information, please refer to the position description.

About Swinburne University of Technology 
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:

Every Swinburne learner gets a work experience
Every Swinburne graduate gets a job
Every Swinburne partner gets a tech solution
Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply 
Please submit your CV and cover letter addressing your suitability for this position.  

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

For more information about the role, please email Deputy Vice-Chancellor Education, Experience and Employability, Laura-Anne Bull on lbull@swin.edu.au.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on staffrecruitment@swin.edu.au. 

Applications Close: Thursday the 17th of October at 5pm

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.

Disability and Reasonable Adjustments
Swinburne University of Technology actively supports and encourages individuals with disability to apply. We provide reasonable adjustments throughout the recruitment and selection process by ensuring that we cater to the access and participation needs of all candidates.

For a confidential discussion regarding accessibility requirements, or to provide feedback on how we can continue to improve our recruitment processes to better accommodate adjustments you require, please reach out to staffrecruitment@swin.edu.au or call +61 3 9214 3410.

Science in Australia Gender Equity (SAGE) at Swinburne
Swinburne is enhancing gender equity and diversity, with a focus on science, technology, engineering, maths and medicine (STEMM), by participating in the Science in Australia Gender Equity (SAGE) program. 

Swinburne University is actively engaged in improving representation and participation of women in STEMM fields, aiming to address ongoing gender inequity. As an inaugural recipient of the Athena SWAN Institutional Bronze Award, we have implemented our original SAGE Action Plan (2019-2021) and continue our commitment through the current SAGE Action Plan (2022-2025), focusing on meaningful actions to foster long-lasting change and advance gender equity and diversity in STEMM.

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people. 

For any support please contact staffrecruitment@swin.edu.au or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan.

Victoria’s Commitment to Action: Improving international student employment outcomes
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.  

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

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