About the Role
Join Swinburne College as a Student Hub Project Officer and make a meaningful impact on student success and well-being. In this dynamic role, youll drive innovation and efficiency within the Student Hub by leading transformative projects and streamlining key processes.
You will play a pivotal role in shaping the student experience, enhancing retention, and fostering engagement by optimising support services. From automating workflows and managing academic tracking systems to overseeing vital initiatives like the peer tutoring program, youll use cutting-edge tools such as PowerAutomate and PowerBI to deliver actionable insights and measurable results.
Reporting directly to the Director of Student Experience, youll work collaboratively across teams to achieve strategic goals, ensure compliance with educational standards, and contribute to a culture of continuous improvement. This is your chance to lead change, build seamless services, and empower students to thriveall while growing your expertise in a forward-thinking, supportive environment.
If youre passionate about innovation, student success, and making a difference, wed love to hear from you!
About You
To be suitable for this role you will need to have experience in the below key accountabilities:
- Proven ability to optimize support processes, reduce waiting times, and handle multiple priorities in a fast-paced environment.
- Skilled in using PowerAutomate, PowerBI, and Microsoft Office for automating processes, managing data, and producing professional reports.
- Demonstrated experience in gathering, analysing, and interpreting data to inform decision-making and support project documentation.
- Strong interpersonal and communication skills with a demonstrated ability to work collaboratively with diverse teams and stakeholders.
- High level of accuracy in managing sensitive data and ensuring compliance with privacy standards.
- Ability to work independently while contributing effectively to a collaborative team environment.
- Demonstrated ability to anticipate potential issues and take the initiative to resolve them.
Experience in a client-facing role, with demonstrated ability to manage sensitive information and adhere to institutional policies along with familiarity with education environments and strategies for student retention and well-being would be highly desirable.
Qualifications
Completion of a relevant Degree (Business Administration, IT or Project Management) or an equivalent combination of relevant experience and/or education/training.
**This position is open only to applicants who have work rights in Australia
About Swinburne College
At Swinburne College, we help students take the next step towards their destination degree to reach their full potential. Our pathway and English language courses help students develop their academic and English language skills in order to meet university entry requirements no matter where they are in their study journey.
Our students receive targeted and personalised support and learning from experienced educators who specialise in pathway delivery helping them to develop fundamental academic skills for immediate and future success.
To Apply
Please submit your CV and cover letter addressing your suitability for this position.
To review the Position Description and to apply, please scroll down to the bottom of the page.
If you are viewing this advert from an external site, please click apply and you will be redirected to Swinburnes Jobs website to access the Position Description at the bottom of the page.
For more information about the role, please email
talentacquisition@swin.edu.au Please Note: Appointment to this position is subject to passing a Working with Children Check.
If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on
talentacquisition@swin.edu.au Applications Close: Sunday 8 December 2024 at 11.00pm
Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.
Diversity, Equity and Inclusion
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.
Disability and Reasonable Adjustments
Swinburne University of Technology actively supports and encourages individuals with disability to apply. We provide reasonable adjustments throughout the recruitment and selection process by ensuring that we cater to the access and participation needs of all candidates.
For a confidential conversation about your accessibility needs or to offer feedback on how we can enhance our recruitment processes to accommodate any adjustments you may require, please contact Swinburnes Disability Confident Recruitment at
DCR@swin.edu.au or call +61 3 9214 3550.
Science in Australia Gender Equity (SAGE) at Swinburne
Swinburne is enhancing gender equity and diversity, with a focus on science, technology, engineering, maths and medicine (STEMM), by participating in the
Science in Australia Gender Equity (SAGE) program.
Swinburne University is actively engaged in improving representation and participation of women in STEMM fields, aiming to address ongoing gender inequity. As an inaugural recipient of the Athena SWAN Institutional Bronze Award, we have implemented our original SAGE Action Plan (2019-2021) and continue our commitment through the current SAGE Action Plan (2022-2025), focusing on meaningful actions to foster long-lasting change and advance gender equity and diversity in STEMM.
Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.
For any support please contact talentacquisition@swin.edu.au or for more information on our Indigenous strategies please follow the link to our
RAP Reconciliation Action PlanVictorias Commitment to Action: Improving international student employment outcomes
As a signatory to
Victorias Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.
We are a 2023 Circle Back Initiative Employer we commit to respond to every applicant
#S-DNI #LI-SW
