Are you our next rising star?
Join our team as a Guest Support Officer at The Star Brisbane.
The Star Brisbane is Australias newest entertainment hub at the heart of the new Queens Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.
This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.
The Guest Support Officer reports directly to the Safer Gambling Duty Manager, driving the implementation of safer gambling initiatives and supporting our valued guests in making informed decisions.
This is a fantastic opportunity for students, graduates and professionals looking to join our Safe Gambling team in Brisbane on a full-time basis and contribute to fostering a safer gambling culture at The Star.
A few of your responsibilities:
What we are looking for:
About you:
As a Guest Support Officer, you will drive the implementation of safer gambling initiatives and support our valued guests in making informed decisions as it related to safer gambling. The role requires availability to work across all shifts (morning, day and night).
You will draw upon your love for interaction and problem solving, along with your ability to empathise with others, to confidently assess and implement a range of suitable and timely supportive measures
What can we offer you:
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australias First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life thats right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
Its your time to SHINE!
Click on the link below to make your next career move with The Star.
Ensure that your online CV is up to date as employers are always searching our online CV database of candidates.
A member of our staff is ready to help you with any questions you may have.
