- Do you enjoy identifying customer solutions to help them achieve their needs?
- Be part of an organisation with many different career opportunities to explore
- Part time and casual opportunities in South Western VIC
About The Role
Role Location: South Western VIC
Role Type/s: Permanent - Part Time &Â Casual
As a Personal Banker, you will deliver the desired customer experience by adopting a positive relationship-based, customer centric approach that demonstrates passion for identifying and prioritising the complete financial needs of customers by educating customers on easy ways to bank. Provide a full range of professional retailing expertise and advice to help customers to meet their financial needs and goals. Dynamically seek opportunities to make appropriate customer referrals to accredited specialist staff and contribute to overall branch profitability, achieving and seeking to outperform against targets.
Â About You
To be successful in this role, you will ideally bring the following:
- Tier 2 Accreditation
- Customer centric and KPIs oriented
- Role models a strong customer focus, preferably with retail and/or experience working on KPIs
- Influential user and promoter of technology
- Ability to multi-task, highly adaptable to change and ambiguity
- Passionate, shows initiative
At ANZ, everything we do boils down to Â‘whyÂ’ Â– our purpose Â– to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key needs inherent requirements of each role, and candidates are selected based on their unique strengths and characteristics.
Â We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers
. You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code (AUS087794)