Analyst - Identity & Access Management


Reference #
Closing Date

Banking & Financial Services

Vacancy Type
Work type

Analyst - Identity & Access Management

  • Be a part of our Agile New Ways of Working (NWOW)
  • We work flexibly. Tell us how we can flex for you
  • Solve complex problems to drive better outcomes for our customers


First, a bit about ANZ.

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
Our purpose in Identity & Access Management is to ensure our people have access to the right systems at the right time. We work closely with all teams across ANZ to simplify Identity and Access Management (IAM) Processes.
As an Analyst you will work closely with Chapter Lead and Product Owner of the Enterprise Role Based Access Control (ERBAC) squads to support key stakeholders and facilitate the proper functioning of the ERBAC process in accordance with ANZ Group policy and the external regulatory environment.
What you bring as an Analyst?
  • Provide a high level of customer service by accurately dealing with all enquiries in a friendly and timely manner to exceed customer expectations
  • Take ownership of complaints and Knowledge of Identity & Access Management concepts and best practices
  • Knowledge of general Information Technology concepts
  • Experience in an IT support role
  • Display an understanding of both the business and the future direction of the segment to assist in meeting customer needs and expectations
  • Develop and apply a stakeholder engagement plan to effectively communicate with a large, diversified and geographically distributed set of stakeholders.
Who are you?
  • A team player – You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team’s mission
  • The customer’s biggest fan – You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
  • Comfortable being uncomfortable – You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
  • Continuous improvement junkie – You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
  • Committed to your own and other’s growth – You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
  • A problem solver – You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
  • Risk savvy – You build sustainable solutions that protect customers, stakeholders and the community
Further general information on our opportunities please go to ANZ Careers
“At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.”

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