Engineer Chapter Lead - Branch


Reference #
Closing Date

Banking & Financial Services

Vacancy Type
Work type
We’re building a bank for the future, and we require critical Engineering capabilities to support our transformation.  This is why we need people like you!
  • Are you an engineer with great ideas and want to test them? Engineering at ANZ is the place to be
  • Our Engineers work on problems that matter most to our customers. Is this you?
  • We’re changing our organization to become more of a tech company
What is your tribe mission?
Engineer design, build, test and support solutions that underpin over 30M customer interactions per annum whilst growing and developing a high performing engineering team (aka chapter) focused on transforming this key customer channel.
In this role you'll be a promoter and ambassador of the new culture and ways of working.  As a Chapter Lead, you will bring domain knowledge or deep expertise on a specific topic and develop this expertise and T-shaped capability in your chapter members.  Chapter Leads care for and nurture the growth of their chapter members to ensure they are inspired by a sense of purpose and are continually building their mastery and autonomy.  Chapter Leads are not full-time managers, they work as a squad member for 60% of their time and manage people (across squads) for 40% of their time.
What will Your Day look like?
  • Enables continuous delivery practices to increase delivery speed
  • Works in collaborative teams to build innovative solutions
  • Utilises tools and practices to build, verify and deploy solutions in the most efficient ways, enhancing tech division capabilities
  • Implements a culture within the Tribe and the Chapter, encouraging best practices around reviews, quality and documentation
  • Contributes to Engineering communities, meetups and conferences to promote technology development culture and practices
  • Provide ongoing support for platforms as required e.g. problem and incident management
  • Creates estimates and continuously reviews demand within the individual Squads/teams
  • May create, understand and monitor application metrics
What will be in your toolkit?
  • Have a thirst and willingness to expand knowledge with new technologies bringing benefits into the Tribe
  • Experienced in one or more roles previously eg: Front/Back end Engineer, Operations Engineer, Integration Engineer, Infrastructure Engineer, Security Engineer, Service Desk etc
  • Ability to triage and diagnose defects/issues
  • Experienced working with operations and architecture groups developing scalable and supportable solutions (desired but not mandatory)
  • Understand customer needs to make sound judgments
  • Pays attention to the detail and demonstrates problem solving capability to develop and deliver quality solutions
  • Understanding of current state landscape and relevant technologies
  • Has a broad understanding of how to apply New Ways of Working to their role
Chapter Lead Role Skills and Responsibilities
  • Deep expertise in your Chapter area combined with broad capability and a proven ability to innovate and adapt to the latest developments
  • Exceptional interpersonal skills, including the ability to inspire, mentor, coach and develop others
  • Ability to quickly grasp new content and the ability to translate this to your Chapter
  • Proven analytical skills and data-driven decision maker
  • Ability to ask for and give feedback
Specialised Skills
  • Strong language agnostic development skills
  • A thirst and willingness to expand knowledge with new technologies (e.g. self-learning, community involvement) bringing benefits into the engineering community and have an interest in growing people in the engineering chapter
  • Expert in designing and implementing complex solutions across multiple application platforms
  • Expert in problem solving and critical thinking
  • Expert in one or multiple programming languages and frameworks including Java, J2EE (JSP, Servlets), Struts, Spring, Web technologies including XML applications
  • Expert in one or more database technologies such as SQL Server, Oracle
  • Extensive experience working in large enterprise & globally distributed systems and be able to work with operations and architecture groups developing scalable and supportable applications
  • Extensive experiene in scripting in common languages such as Windows Powershell, Javascript, WSH, JSON, Python
  • Experience in MVC and other related application architecture
  • Experience in CI/CD tools
  • Experience in Application packaging for Windows platform using MSI toolkit or similar
  • Experience in one or more monitoring/alerting tools such as Splunk, Dynatrace, NewRelic, Germain
  • Experience in Incident/Problement management and root cause analysis
  • Working Knowledge of network and common data centre infrastructure
  • Working Knowledge within Windows Virtual Server, Windows 07/10, Virtual Desktop and device integration over the network
  • Working knowledge of Windows IIS Server, IBM Websphere, JMS and MQ
  • Exposure to Siebel platform is an added advantage
Desirable Attributes:
  • Agile Experience
  • DevOps
Be part of our Engineering community, it’s not just a job.
We’re building innovative, flexible and simplified technology solutions that enhance the way people bank. By doing this we’re also designing, influencing and shaping the engineering community within Australia.  
We’re hiring for now and for the future and we’ve got some great information about Engineering@ANZ on our ANZ LinkedIn Life page
About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive.  We’re as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
Apply now if this role is for you
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