Team Manager, Pension and Investment Operations


Reference #
Closing Date

Banking & Financial Services

Vacancy Type
Work type
  • Drive continuous improvements in service to exceed customer expectations and not fall behind competitor offerings
  • Ensure all processes are robust, compliant and "audit ready"
  • Develop strong collaborative relationships with stakeholders, including product, advice and distribution and Service Centres
About The Role

Role Location: 347 Kent Street, Sydney NSW 2000

Role Type: Permanent, Full-time


ANZ Wealth business provides customers with investment, superannuation, insurance and advice solutions, via ANZ channels and financial advisers. It is focused on bringing people closer to their wealth to help them see, shape and secure its potential.


As the Team Manager – Pension & Investment Operations, you will manage and lead a team of highly skilled operations professionals. You will be accountable for administration and service of ANZ’s Pension and Investment products, operations (all aspects of product cycle including new business, service, maintenance and withdrawals. To be successful in this role, all deliverables should consistent to ANZ polices, processes and legislative requirements with strong focus on timeliness, quality and efficiency.

About You

To be successful in the role, you will have the following skills, experiences and knowledge:

  • Solid background working on superannuation and investment products
  • Demonstrated leadership experience with ability to develop and engage staff
  • Strong stakeholder management execution focus with ability to represent the business and/or organisation in internal/external forum
  • Excellent collaboration, relationship, networking and communication skills
  • Proven experience focusing and putting customers in the centre of everything
About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.


We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.


A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.


ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.


We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.


To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and search for reference number AUS103959.


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