Domestic and Direct Recruitment Team Leader

We are currently seeking a new passionate Team Leader to join our Domestic and Direct Recruitment team.

About the Job
As our new Domestic and Direct Recruitment Team Leader, you will contribute to the achievement of student enrolment targets for SUT programs in Australia by actively managing the direct sales funnel for efficiency and optimal conversion performance.

In this integral role, you will oversee the ongoing monitoring of the sales funnel and deployment of tactical and strategic initiatives to ensure customers transition through and have a positive on boarding experience.

Additionally, you will coordinate with the allied business units that engage with customer through their on boarding to ensure that there is alignment and provides subject matter expertise on the customer experience.

About Swinburne University of Technology
Swinburne is a multi-sector university of science, technology and innovation with more than 54,000 students and 5,000 staff globally. We offer postgraduate, undergraduate, vocational education and online education to provide students with a variety of work-relevant pathways. Our mission is to be a world-class university, creating economic and social impact through science, technology and innovation. We aim to deliver future-ready learners, research with impact and innovative enterprise.

Students
Contribute to a streamlined and enriched student experience with our Students team. You’ll help ensure every touch point is a positive one – from attraction to course support and campus life, right through to graduation and work or further study opportunities. Our Students team comprises of the following areas: Marketing, Recruitment and Channel Integration; Student Administration & Library Services; Student and Academic Services; and Media and External Communications.

Specifically, Marketing, Recruitment and Channel Integration is responsible for: developing and managing the Swinburne brand, domestic and international student recruitment, developing and implementing sales channel and pipeline management strategies; admissions; advertising; and conducting market research and data analysis.

About you
To be successful in the role, you will have:
• A degree in Marketing/Business Management or related fields with subsequent relevant sales management experience or an equivalent combination of relevant experience and/or education/training
• Demonstrated experience in managing a direct sales channel in a services industry
• Strong interpersonal communication, influencing, teamwork, negotiation and leadership skills
• Strong written and oral communication skills, including strong public speaking ability

A full list of selection criteria is available within the position description.

Benefits
• Flexible working arrangements
• Participate in regular staff and management development programs
• Onsite health services
• Private health insurance discounts

To find out more about the extensive range of benefits offered to Swinburne employees please visit Employee Benefits

How to apply and further information
Please submit your application by clicking on the ‘Apply’ link, and submit a resume, cover letter and a response to the Key Selection Criteria, as listed in the position description. For further information about this position, contact Nishan Bandaranayake (Head of Domestic and Direct Recruitment) via email on nbandaranayake@swin.edu.au

Should you require further support for an interview due to special needs or consideration, please contact our Diversity Consultant, Dr Walter Robles, on inclusion@swin.edu.au. For support or queries related to Aboriginal and Torres Strait Islander employment, please contact DeadlyCareers@swin.edu.au
If you are experiencing technical difficulties with your application, please contact the Recruitment team on staffrecruitment@swin.edu.au

Agency enquiries will not be accepted for this position.

Swinburne is a large and culturally diverse organisation. We are proud to be recognised by the Workplace Gender Equality Agency as an Employer of Choice for women for 10 years in a row and of key initiatives such as our Pride@Swinburne Strategic Action Plan and our Reconciliation Action Plan. Equity and diversity are integral to our 2025 vision to be a world class university creating social and economic impact through science, technology and innovation.

Applications close at 5pm on Sunday 20th October 2019.