Sales and CRM Coordinator

RMIT University

Vacancy closed!

Unfortunately this vacancy is no longer open. Please contact a member of staff if you require assistance.

Location
Australia: Melbourne - CBD
Reference #
585186
Closing Date
28-03-2020
Sector(s)

Education & Training

Vacancy Type

About us
RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.


Culture
Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion.

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.


About the role /College
The Global Marketing and Student Recruitment (GMSR) Group’s vision is to bring to life RMIT’s 2020 strategy by putting the student at the centre of everything we do, creating a differentiated brand proposition, developing integrated deep insights for all our global students, and cultivating a differentiated and relevant service experience for those segments.

The GMSR unit includes the following teams; Market Intelligence & Analysis; Market Development & Customer Innovation; Brand, Segments and Campaigns; Marketing Business Partners and Global Student recruitment. The Global Student Recruitment Team leads all sales and direct marketing activities. It also includes International admissions activities, International student services, sponsorship development, and agent management.

About you
As the Sales and CRM Coordinator, you are responsible for the organisation and measurement of performance for the Global Sales and Conversion team. This role understands and manages Salesforce, including reporting, analysis, workflows, rules and data sharing. With the knowledge that you have, you will provide insights and reports to the Global Sales and Conversion teams to ensure positive team performance, training for new starters and continuous improvement, as well as attracting prospective students to our sales and conversion team. The successful candidate for this role will have strong attention to detail, the ability to work within a team, as well as autonomously and enjoys helping people become better users of salesforce.

Note: Appointment to this position is subject to passing a Working with Children check.


Bring your whole self to work
We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We’re proud to share with you some of our wins:

  • RMIT University is an Athena SWAN member with Bronze Award accreditation and the College of Science, Engineering and Health is central to driving improvements in gender equality, diversity and inclusion, particularly in the Science, Technology, Engineering, Mathematics and Medicine (STEMM) disciplines.
  • We placed 11th in the 2019 Talent Board APAC Candidate Experience Awards.
  • RMIT was placed 10th in the 2019 Randstad Employer Brand Research Awards, up five spots from 2018.
  • We were named as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency in 2019. 
  • We achieved Gold Employer status for LGBTIQ inclusion in the Australian Workplace Equality Index (AWEI) in 2018 and now in 2019.
  • We were recognised as a top five employer in 2018 for workplace accessibility with the Australian Network on Disability.
  • The launch of our second Reconciliation Plan, Dhumbah Goorowa– a “commitment to share” - an important step in our reconciliation journey. 


To apply, please submit your resume and cover letter outlining your interest for this role.

We are also happy to make adjustments to the recruitment process for your accessibility requirements. Please email TalentSupport@rmit.edu.au with your request(s).

 PD - Sales and CRM Coordinator.pdf

Applications close on Tuesday 28th January 2020 at 11:55pm.

 

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

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