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Banking & Financial Services
Yes, were a bank. And yes, were more than 180 years old. But were changing (fast!), and things are about to feel really different for our customers and our people. Its not just a lick of paint were applying, its a shiny new strategy, with a simple ambition: extraordinary outcomes & experiences for home owners and small businesses in Australia and New Zealand.
Were radically transforming how we work by moving towards scaled Agile. This means we can respond to our customers needs faster, be more productive and build an awesome environment for our teams to work in.
Were looking for someone with a solid background in experience design for Business processes and systems, with a true passion for improving the digital and non-digital experiences of our customers and bankers.
You will consider yourself fluent in the planning, selling and execution of research to understand user needs and opportunities across all stages of the design process (ideation to delivery). This means you are practised in determining the most suitable methods and tools to collect, process and analyse both qualitative and quantitative research data, ensuring alignment to best practice.
You work with users to test and validate design concepts. Youre the guardian of the experiences you create, ensuring that the design intent is high quality and consistent right through to delivery. Youll also be part of creating design frameworks, methodologies and standards to drive consistent and engaging user experiences.
You are a very strong communicator, passionate about creating amazing User Experiences. You enjoy helping others develop their skills, understand opportunities, encourage innovation, and foster an energetic, vibrant team culture.
You will have a portfolio showing off your incredible skills - which you can confidently talk to in terms of business and user objectives and delivered value.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number AUS110645.#GD4.3
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