Senior Manager, Quality Enablement and Operations

RMIT University

Vacancy closed!

Unfortunately this vacancy is no longer open. Please contact a member of staff if you require assistance.

Australia: Melbourne - CBD
Reference #
Closing Date

Education & Training

Vacancy Type
  • Play a pivotal role in supporting the strategic direction of the newly formed Centre for Academic Quality and Enhancement. 
  • Brand new senior level position to apply your management skills and take them to the next step in your career. 
  • Work alongside the University’s senior stakeholders in developing and leading high quality academic enhancement projects. 
  • HEW 10A + Super + Flexibility

About us? 

RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.? 

Our purpose?is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement.?With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled,?globally-focused?graduates.? 


Our Values?inspire us, wherever we are in the world, and guide how we live and work together.? 

Imagination. Agility. Courage. Passion. Impact.?Inclusion.? 

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.?? 

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.? 

When you join our team, you'll be able to access a?range of benefits. From travel to fitness, there's something for everyone.? 

About the role and portfolio

The newly formed Centre for Academic Quality and Enhancement sits within the Education Portfolio under the direction of the Associate Deputy Vice Chancellor Education, Quality & Enhancement. The Centre and its operations supports consistency in design and direction across RMIT University to support the compliance and continuous improvement of all accredited programs and products, enhancing our student and staff experience. 

The Centre partners and collaborates with RMIT Colleges/Schools and other portfolios to support staff across the University to embedded culture of academic quality and compliance. 

The Senior Manager, Quality Enablement and Operations will report to the Associate Deputy Vice Chancellor Education, Quality & Enhancement, and will be part of the leadership team, accountable for managing the program of work for the Centre including all project management, reporting, governance, engagement and change management. 

You will lead a team of project officers, engagement and change specialists who support other streams in the implementation of the Centre’s strategic direction ensuring alignment with the Universities strategic goals. 

You will work with senior stakeholders, Colleges, Schools and other Portfolios to build best practice in Academic Quality and Enhancement. 

About you

A dynamic, enthusiastic and high achieving individual, the incumbent will possess outstanding project management, analytical, leadership and stakeholder management skills as the scope and complexity of the position is significant.  

You will possess the critical ability to influence key stakeholders across different cohorts is, as is the need to deliver clear, rational and consistent messaging tinged with thought provoking ideas and initiatives. 

To be successful in this role you will have:

  • Proven ability to work constructively to initiate high-level verbal and written communication skills. 
  • Excellent trustworthiness with high-level stakeholder management skills. 
  • Experience in leading and risk management within a university or similar large and complex organization. 
  • Brave attitude to think outside the box with initiatives and responsive ideas for the effective operation of the Centre. 
  • Knowledge and understanding of the tertiary education sector and academic quality compliance. 


A relevant tertiary qualification and/or extensive relevant experience. 

Note: Appointment to this position is subject to passing a Working with Children check. 

Bring your whole self to work:? 

We are better for?our?diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more.?We respect each other, embrace our differences and build a sense of belonging in our team and beyond.?? 

We’re proud to share with you some of our wins:? 

  • RMIT University is an?Athena SWAN member with Bronze Award accreditation?and the College of Science, Engineering and Health is central to driving improvements in gender equality, diversity and inclusion, particularly in the Science, Technology, Engineering, Mathematics and Medicine (STEMM) disciplines.? 
  • RMIT was placed?10th in the 2019 Randstad Employer Brand Research Awards, up five spots from 2018.? 
  • We were named as an?Employer of Choice for Gender Equality?by the Workplace Gender Equality Agency in 2019.?? 
  • We achieved?Gold Employer status for LGBTIQ?inclusion in the Australian Workplace Equality Index (AWEI) in 2018 and now in 2019.? 
  • We were recognised as a?top five employer in 2018 for workplace accessibility?with the Australian Network on Disability.? 
  • The launch of?our?second?Reconciliation Plan,?Dhumbah Goorowa– a “commitment to share” - an important step in our reconciliation journey.?? 

To apply, please submit your resume and cover letter outlining your interest for this role.?To view a position description, please see below.? 

 Senior Manager, Quality Enablement and Operations - PD.pdf

We are also happy to make adjustments to the recruitment process for your accessibility requirements. Please contact us via email

Applications close Thursday, 20th February 2020? 

RMIT is an equal opportunity employer committed to?being?a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.? 


Trans and Gender Diverse applicants

Inclusion is at the durrung (or heart) of who we are. We aim to create an environment where staff and students who identify as trans and gender diverse feel supported to succeed and belong.

We recognise the challenges faced by the trans and gender diverse community when applying for a new role.

At RMIT, we aim to support you from the start. Our Talent Acquisition team are active members of the RMIT Ally network.

For enquires or support through the application, recruitment and onboarding process, applicants who identify as trans or gender diverse are invited to contact Mat Lewis at

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