Are you passionate about driving better outcomes for customers through remediation? Could your skills and passion help us drive this critical program of work? We need people like you to join our tribe.
This position is a 12 month fixed term contract opportunity.
What is your mission? The purpose of the remediation tribe is to address issues and to ultimately make great business lending experiences possible for our business customers. Our aim is to provide our customers with simple, industry-leading business lending solutions, quickly, reliably and cost-effectively that support great outcomes for all our stakeholders.
What will Your Day look like? Working as a Data Analyst you will be involved in undertaking analysis to support the existing remediation work providing meaningful and relevant insights. You will design and optimize business changes across People, Process, Data and Technology as required to address the remediation issues and therefore uplift customer engagement, performance and minimise risks.
What will be in your toolkit? You will have strong systems thinking and hands on knowledge and experience with tools and techniques for analysis. You are familiar with systems, processes and architectures from both a business and technical perspective. You are driven by curiosity, creativity, simplifying and resolving complex processes and issues. You have an inquisitive mindset, to continuously improve the level of insight provided, and to translate insights into practical business recommendations. You have exceptional interpersonal skills with the ability to coach and develop others. You question the status quo and are energised making improvements and driving better customer outcomes and reducing risk. You are energised by building and improving solutions for customers. You are a strong cross functional collaborator with outstanding communication and presentation skills. You are not restricted by the boundaries of a role title or perceived hierarchy.
Things that You are (or strive to be!) -
A team player
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The customers biggest fan
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A collaboration champion
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Comfortable being uncomfortable
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Continuous improvement obsessive
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A problem solver
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Commercially and tech curious
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Risk savvy
About ANZ At ANZ, everything we do boils down to why our purpose to shape a world where people and communities thrive. Were as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
Apply now if this role is for you! #GD4.2
