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Banking & Financial Services
About The Role
Role Location: 833 Collins Street, Melbourne VIC 3008
Role Type: Permanent, Full-time
Shift Schedule: The successful candidates in this role will be working between 8:00 am to 7:00 pm, Monday to Friday
Small Business Banking is a growing and exciting place at ANZ that is critical to our purpose of Helping People and Communities Thrive. Our aspiration is to be the best bank for business owners to start, grow and run in Australia by offering a comprehensive range of products and offerings.
Our customer focused proposition and committed team has generated significant growth, and we now have a number of opportunities for customer centric professionals to join us and help build on our success.
As a Care for Customer Specialist, you will focus on delivering a great on boarding experience to drive customer engagement. You will ensure customers activate (access and use) their recently opened commercial products, check for other cross-sell opportunities and educate customers on Small Business value adds such as Honcho and Employment Hero.
To be successful in this role, you will ideally bring the following:
At ANZ, everything we do boils down to why our purpose to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers.
You may apply for this role by visiting ANZ Careers and search for reference number AUS112856.
Ensure that your online CV is up to date as employers are always searching our online CV database of candidates.
A member of our staff is ready to help you with any questions you may have.