Controls Assurance Manager

Control Assessment Manager, Controls Assessment – Private Banking & Advice (PB&A) Business Assurance

Location: 55 Collins Street, Melbourne VIC

Role Type: Permanent Full-time

The purpose of PB&A Business Assurance is to assist PB&A through providing expertise to help them manage operational risk and protect our customers, bankers and shareholders.

As a Control Assessment Manager, you will support PB&A in identifying, designing and assessing controls to protect shareholders, customers and bankers.

Who are you?

• A team player – You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team’s mission.

• The customer’s biggest fan – You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes

• Comfortable being uncomfortable – You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change

• Continuous improvement junkie – You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement

• Committed to your own and other’s growth – You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday

• A problem solver – You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank

• Risk savvy – You build sustainable solutions that protect customers, stakeholders and the community

What you bring to PB&A Business Assurance as a Control Assessment Manager?

• Strong collaboration with PB&A business stakeholders (Financial Advice and Banking), partnering to develop effective operational risk management solutions

• Desire to identify, assess and improve the control environment and present risk data in meaningful timely and innovative ways

• Creating a thorough understanding of how our customers and bankers embed proactive and sustainable controls in everyday activities

• Using analytical insights and identifying opportunities to build controls into business processes to better balance risk with customer propositions

• Willingness to look at things differently, challenge the status quo and innovate

• Analytical, flexible, curious
  

• Strong stakeholder engagement/communication skills (written and verbal) and ability to build relationships

Candidates who have experience working in an operational risk management/assurance role and who have an understanding of financial planning/advice are preferred.