Operations Contract Manager, ANZx


Reference #
Closing Date

Banking & Financial Services

Vacancy Type
Work type

Are you looking for an opportunity to be part of something really different - working in an agile way to innovate and deliver quality outcomes at pace? As part of our Australia Business Transformation, we’re looking for people who are passionate about transformational change and doing great things for our customers, to help us redefine banking for the future.

Join us as we reimagine our customer propositions and services using the latest platforms and technology, to better support our customers’ financial wellbeing.

What’s your mission?

As the Operations Contract Manager, supporting the Senior Manager for Contract Management, your mission is to ensure that ANZ is able to extract the best value of service and performance from its contractual arrangements for the bank’s Australia Business Transformation.

What will your day look like?

You will be responsible for contract administration, regular reviews of vendor performances, and properly monitoring the change management and execution of the changes to contract documents. 

For you to be successful in these tasks, you would need to have regular catch-ups with our vendors to identify and implement opportunities in reducing costs. Your strong relationship management skills will definitely play a huge part to drive benchmark or tender activities, so you should be able to liaise well with vendors and appear strategic in your sourcing abilities.

What will be in your toolkit?

To grow and be successful in this role, you will ideally bring the following:

  • Advanced Strategic sourcing expert with exceptional negotiation skills across product, services and software.  Outstanding ability to draft agreements and statements of work and conduct RFP’s.
  • Stakeholder Management: Established strong supplier relationships, experience managing relationships in a matrix org structure.  Ability to gain stakeholder confidence and trust in order to lead sourcing events on behalf of the Bank
  • Strategic thinker:  Operative, strategic with the ability to identify and exploit innovative concepts leading at a global level through complex projects.   Ability to identify opportunities to deliver against targets in an often volatile or complicated environment.
  • Strong project management expertise: ability to handle multiple urgent requirements in a high pressure environment, while ensuring on-time delivery. Extensive years sourcing project management experience
  • Effective communicator: Established strong supplier relationships, internal/external client executive’s communication with ability to reach consensus across category strategies, targets and savings commitment

Note: We are looking to fill multiple positions for this requirement. Full-time and fixed-term opportunities are available.

At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued and supported.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.


You can apply for this opportunity by visiting www.anz.com/careers and searching for Taleo Job Code AUS114839


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