Office 365 Subject Matter Expert

• O365 SME to provide technical support across full suite of products including SharePoint
• Key technical point of contact for the adoption of O365 and it’s features.
• HEW 9 - 2 year FTC opportunity

About the role

Working as a part of ITS UniOps project team transitioning from Google to Microsoft Office 365, the Technical Subject Matter Expert (SME) will deliver expertise across the organisation for our O365 technology and it’s features, support and add value to the operability of our 5000-professional staff, 5000 academics and research, and over 90,000 students, across different geographic locations.

As the SME you will provide technical expertise to drive effective and long-term technical solutions that enable the project team to address technical challenges and increase the adoption of O365 suite of products.

You will deliver expert systems analysis and design support, build solutions designs, based on Google and Network drive data migration complex use cases and act as the key point of contact to provide guidance for an effective use of O365 technologies across RMIT.

About you

• You will have at least 3 years of experience with SharePoint (online and on-premise) data migrations through various migration methods (cutover, staged, hybrid), a deep understanding of Microsoft collaboration stack including Office 365, SharePoint online and Teams etc. and proven experience working on Office 365 technologies rollout and adoption, preferably in an education sector or a large size organisation.
• You have proven ability to build strong relationships with a diverse range of stakeholders and demonstrating understanding of the complexity of transitioning whole of organisation to a new technology platform.
• You will also possess skills and practical experience in working on technical environments, utilisation of both Waterfall and Agile methodologies, for delivery of solutions in collaboration with vendors and trainers to deliver on business IT change.

See PD for full responsibilities and technical skill requirements.