Talent & Culture Consultant

• Receive, prioritise and resolve employee queries and cases aligned to the Workers Compensation and Injury Management team’s mission and scope
• Understand business needs and execute on end-to-end delivery of employee journeys
• Resolve problems specific to a case, keeping the employee top of mind and following appropriate policies and procedures 

About The Role

Role Type: Fixed-term (9 to 12 months); Part-time (32 hours per week)

As a Talent and Culture Consultant for Workers Compensation and Injury Management, you will drive the employee experience by assessing employee and business needs and delivering end-to-end employee journeys through employee focused solutions. You are responsible for delivery of best practice regulatory compliant, injury and claims management services to ANZ employees and Business Managers. You will also provide advice and guidance to employees, navigating solutions and escalating unresolved cases where necessary, taking accountability for the employee experience in everything you do.

Your role requires an advanced level of experience in the worker’s compensation or rehabilitation industry, together with a high focus on continuous improvement as you will also support the strategy of Workers Compensation and Injury Management by implementing processes to ensure effective and efficient delivery.

About You

To be successful in this role, you will ideally bring the following: 

• Tertiary qualification in a Health related discipline
• Experience in Injury Management at a senior level including management of complex psychological and physical conditions
• Proven proactive and strategic return to work case management skills
• Experience in a Self-Insured environment
• Strong planning and organisation capabilities, and the ability to manage competing priorities
• Proven experience in claims and injury management or advanced knowledge of claims and injury management practices
• High level of understanding of legislative and regulatory requirements pertinent to the role and a well-developed network of Injury Management, Rehabilitation and legal providers
• Demonstrated experience and success building strong and collaborative working relationships 

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers.

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