About the opportunity
When passionate people come together, they can make a real difference in the lives of others.
We are seeking an experienced Intake and Administration worker to provide administrative support to the centre that ensures the smooth delivery of services and clinical programs. This is a part time position working 21 hours week where you will be a part of our expanding team based out in Newcastle.
Responsibilities
- Provide intake, assessment, screening and referral for Unifam clients and referring organisations.
- Conduct intake interviews with clients via the telephone and in face to face interviews.
- Provide clients with information regarding Unifam services and fee schedule.
- Provide word processing and computer functions to assist the Regional Manager and the Centre’s clinical staff.
- Maintain a centralised up to date record of all client details for open cases.
- Liaise with staff around the maintenance of the centres appointment diary
About you
- Demonstrated ability managing a reception desk and switchboard in a busy office environment
- Excellent communication skills
- Ability to engage clients over the telephone
- Demonstrated ability to implement and maintain administration systems
- Completion of a basic counselling skills course or willingness to undertake (desirable)
Benefits & culture
Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply. Accompanying a fulfilling career and the opportunity to make a real difference in the lives of children and families we are offering a range of excellent benefits including:
- Competitive salary packaging options
- Vibrant team culture working alongside like-minded individuals
- Chance to assist in delivering significant organisational change
- Work within an organisation that has a positive impact on our clients
for further information please contact Zoe on zbanbury@uniting.org
Employment with Uniting is subject to satisfactory background checks which may include a National Police Check and Reference Checks.
