Assurance Management Expert - Retail Distribution
First, a bit about ANZ. At ANZ, everything we do boils down to why our purpose to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
- Help one of Australias largest Financial Services organisations make a difference, build trust in the community and help shape the future.
- Help to develop the future of banking in Australia and be a part of leading edge risk management solutions.
ANZ NWOW Video This role sits within the Assurance Centre of Expertise (CoE) whose mandate is to provide best in class first line assurance support to the business, developing best practices for operational risk management, uplifting our control environment and supporting the remediation of events and issues across the bank.
As the Assurance Manager, you will be accountable for key risk deliverables including:
- Assurance activity associated with Retail Distributions risk profile including facilitating risk assessments, obligation management, control governance and reporting to risk forums
- Maintaining strong relationships with the business, second line risk and audit partners
- Advice and guidance in relation to operational risk projects by assisting the business to complete operational risk impact assessments and navigating governance requirements associated with the delivery risk framework
- Review and assurance of risk treatments, events and issues associated to Retail Distribution
- Driving improvement in risk capability/culture/awareness and promote operational risk management as a core capability across all BUs/Tribes
What you bring to the Assurance CoE as an Assurance Management Expert?
- Proven experience in Operational Risk management or compliance (ideally line 1 or 2)
- Strong stakeholder engagement skills to drive outcomes and meet business needs
- Deep technical knowledge of risk and compliance regulation and frameworks
- Utilise analytical insights and data to identify opportunities to better balance risk with customer propositions
- Desire to create a thorough understanding of how our customers and bankers relate and react to embedding risk management in everyday activities
- Ability to look at things differently, challenge the status quo and innovate
Who are you?
- Risk savvy You build sustainable solutions that protect customers, stakeholders and the community
- A team player You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the teams mission
- The customers biggest fan You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
- Comfortable being uncomfortable You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
- Continuous improvement junkie You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
- Committed to your own and others growth You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
- A problem solver You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
This is a permanent opportunity based in Melbourne
At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
To find out more about working at ANZ or to view other opportunities visit
www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number
AUS117075.
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