Support Scheduler Garden Suburbs


Vacancy closed!

Unfortunately this vacancy is no longer open. Please contact a member of staff if you require assistance.

Garden Suburb, NSW
Reference #
Closing Date
Permanent Full-time
Vacancy Type
About the opportunity

We currently have an exciting opportunity for a Support Scheduler to join our friendly and supportive Home & Community Care team based in our Garden Suburb office.

You will be responsible for managing a high volume of inbound and outbound calls servicing enquiries from community care clients, their representatives, staff and other service providers.

Key responsibilities may include:
  • Managing a high volume of inbound and outbound calls regarding various queries and requests
  • Client service roster scheduling of clients and Support Workers
  • Managing and negotiating on any roster schedule changes with internal and external stakeholders in a timely and efficient manner
  • Accurate and timely data entry
  • Communicating continuously with a range of internal and external stakeholders
  • Maintaining compliance with enterprise agreement

About you

Typically, this role will require 2 or more years’ experience in your field of expertise. You are an exceptional team player with a high level of energy and enthusiasm that thrives on helping others.

Specifically, you will be able to demonstrate:
  • Demonstrated experience in rostering/scheduling (highly desired)
  • Excellent written and verbal communications skills
  • Very strong computer skills
  • Knowledge of and experience working in Health or Community Services
  • Knowledge of the local area
  • Excellent time management and problem solving
  • Forging and managing relationships through positive influence as required

Benefits & culture

Uniting is proud to be an EEO employer who supports an inclusive approach in the workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.
  • Salary Packaging benefit with upto $15900 tax free income per year
  • Ongoing training and development
  • Career development opportunities

What’s next?

If the idea of working for a progressive not-for-profit organization excites you, then click APPLY now to get your application started!

Employment with Uniting is subject to satisfactory background checks which may include a National Police, reference and Working with Children checks.

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