Asset Governance Manager Deposits Tribe Asset Governance ManagerDeposits Tribe - Well Managed ChapterFull Time PermanentMelbourne based The purpose of the Deposits Tribe is to
provide products that are simple, easy to use and enable our customers to bank
with confidence. Through the design, manufacture and management of a simple
range of savings and transaction products to bring the customer proposition to
life for our Retail and Business customers.
As an Asset Governance Manager (known
internally as a Journey Expert), in
our Well-Managed chapter, your mission is to support the accurate, reliable and
sustainable delivery of ANZs products & services through active oversight
and management of the assets and systems that are owned by the Deposits Tribe.
This includes 3 of ANZs Core Systems, Customer and Account Processing
(CAP), Core Transaction Management (CTM) and V2 Plus, as well as other
non-mainframe based assets that relate to the delivery of our Deposit products.
Supporting the Deposits General Manager as the business asset role
owner for these systems, your role will be to proactively oversight &
coordinate the effective management across the technology disciplines in line
with ANZs Asset Accountability Model:
- Security Protect or enable our processes, services,
products or information across ANZ systems
- Business Rules and Automation - Effective definition, features or
functionality, and optimization of business logic / rules
- Technology Resilience Adequate system resilience and availability
to prevent or recover from downtime or outages
- Third Parties and Partners Actively monitor partners and third parties
(or their third parties) that handle, process and / or store ANZ electronic
data
- Data - Monitor the availability, retention, and
latency of data within ANZ systems
- IT Asset Lifecycle Management - IT assets critical to the process are
accounted for and kept current, and any remediation actions identified are
documented and completed
- Change and Release Management - Changes arising from initiatives/new
solutions are appropriately tested and transitioned into operations, and any
remediation actions are documented and completed
You will be the key conduit between our technology partners, frontline
& operations teams to ensure that the technology disciplines are well
adhered to, ultimately ensuring that our systems are fit for purpose and
operating within a transparent and sound risk profile.
What you bring to the Deposits Tribe? To grow and be successful in this role, you will ideally bring the
following:
- Technology domain experience preferably across multiple technology
disciplines
- An understanding of Technology Industry standards
- Expertise in risk management, governance or operational excellence
- A track record and passion for driving the efficiency, effectiveness and
continuous improvement of company policies and practices
- Strategic thinking coupled with strong execution, stakeholder
partnership & management and delivery focus
- An intense passion and curiosity for customers, their needs and wants,
putting them at the centre of everything you do.
Who are you? - A team player You know we only win if we all win. You
recognise and value the different perspectives and skills your colleagues
bring. It is not about being a hero but jumping in and contributing to the
successful delivery of the teams mission
- A problem solver You are energised by tackling complex
problems and use critical thinking, your network, skills, knowledge, and
available data to drive better outcomes for our customers and the bank
- The customers biggest fan You demonstrate a thirst for better
understanding the customer and define the problem and develop solutions through
their eyes
- A collaboration champion - I work closely with my colleagues to ensure
alignment and champion the sharing of learning across teams
- Comfortable being uncomfortable You are comfortable with uncertainty and
have the ability to effectively manage yourself through ambiguity and change
- Continuous improvement junkie You constructively challenge the status
quo, look for better ways to do things and passionately advocate continuous
improvement
- Risk savvy You build sustainable solutions that protect
customers, stakeholders and the community
- Committed to your own and others growth You strive to stretch
and grow yourself and others by identifying your own development areas, seeking
feedback and providing feedback to others to help them learn and grow everyday