Business Analyst


Reference #
Closing Date

Banking & Financial Services

Vacancy Type
Work type

•    Engage in the whole project lifecycle
•    Act as the primary interface between the technical team, the business and the vendor
•    Influence timely decision making to ensure the effective delivery of projects 

About The Role
Role Location: 839 Collins Street, Docklands VIC 3008
Role Type: 10 months fixed-term; Full-time
As a Business Analyst, you will manage the Business Analysis activities of the BPO Learning in-sourcing initiative in line with our Talent & Culture Technology Uplift program. In this role, you will provide analytical insights and undertake a range of work effort as required such as research, data collection, analysis & synthesis, stakeholder management, project schedule management, documentation, and presentation preparation & delivery. You will lead the implementation and change management efforts associated with projects delivered across multiple geographies. 

Your key accountabilities will include:

•    Engaging in the whole project lifecycle (inception, design, development, testing and support the change management process by proactively identifying and raising risks)
•    Ensuring that assigned business analysis activities are conducted within agreed cost parameters and that the outputs and benefits are clear 
•    Validating requirements with the customer and the project team and providing input to ensure that proposed solutions will meet customer expectations
•    Acting as a primary interface between the technical team, the business, and the vendor
•    Ensuring that documents up to date with latest approved changes and ensuring there are no misunderstanding of requirements or analysis documents
•    Developing presentations to communicate recommendations in a compelling manner
•    Partnering effectively with other parts of ANZ (e.g. Technology, Operations) or external vendors in service of achieving initiative mission
•    Ensuring roadblocks are removed that inhibit Squads’ ability to deliver the initiative 
•    Influencing timely decision making to ensure that the Project Manager and Transition Manager are enabled to deliver as effectively as possible
•    Assisting in the Planning of the Requirements workshops
•    Assisting in the preparation of procedure guides, training materials, and process maps
•    Ensuring compliance with ANZ policies, processes, and standards in business analysis and systems design

About You
To be successful in this role, you will ideally bring the following: 

•    Prior experience in project management (including experience in data gathering, process mapping, project planning, financial analysis, and change integration) 
•    Experience in documentation, developing presentations, and communicating recommendations in a compelling manner 
•    Ability to take both a strategic, system-wide view as well as sufficient detail to translate this into meaningful delivery plans
•    Ability to synthesise multiple sources of information and leverage a broad network of connections to relentlessly prioritise and execute plans
•    Ability to work autonomously with tasks with medium to high complexity
•    Ability to rally and mobilize informal groups of people around focused tasks and stories
•    Ability to work collaboratively as part of a team 
About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
To find out more about working at ANZ or to view other opportunities visit  


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