Lead Solution Designer Ė Digital Platforms

RMIT University

Vacancy closed!

Unfortunately this vacancy is no longer open. Please contact a member of staff if you require assistance.

Australia: Melbourne - CBD
Reference #
Closing Date

Education & Training

Vacancy Type
  • Full-time, 6 months fixed term position¬†¬†¬†
  • Coordinate end to end operational support on learning and teaching applications
  • Salary Level HEW 10A +¬†17% Superannuation and Flexible Working Arrangements¬†

About RMIT 

RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways. 

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates. 


Our Values inspire us, wherever we are in the world, and guide how we live and work together. 

Imagination. Agility. Courage. Passion. Impact. Inclusion. 

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.  

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices. 

About the Group 

The newly formed Experience Organisation in RMIT, part of the Operations portfolio, is established to create great experiences and journeys for our Students, Researchers and Industry Partners. A key component of these journeys and experiences is delivered via our digital platforms. The digital experiences however need to seamlessly integrate with on campus or staff assisted activities of our Students, Researchers and Industry Partners.

Digital enablement and digital transformation are of increasing importance to the research, teaching and learning life of a university, particularly a ¬Ďglobal university of technology and design¬í like RMIT. Best in breed digital capabilities were established as part of the RMIT 2020 strategy. Within the context of the new 5-year strategic plans, these digital capabilities need further maturing to support:

1.¬†¬†Best in class digital student experience ¬Ė¬†transform the student experience and underpin the digital strategy.

2.¬†¬†Accelerate RMIT¬ís digital transformation ¬Ė¬†With the impacts of COVID-19 on the education eco-system, increased need and demand is emerging to respond or create optimise education products and experiences.

3.¬†¬†Experience based and Agile delivery organisation ¬Ė¬†Integrated business and technology teams delivering and optimising end to end journeys for our audiences.

4.¬†¬†Data to fuel differentiation & decisions ¬Ė¬†Ensure quality data and integrated systems are available to support data-based decision making, and enable personalised and contextualised services.

5.¬†¬†Simple but secure system foundations ¬Ė¬†Ensure foundation technology is simplified, free of duplication, and secure.¬†

The Experience Organisation has an essential role to play in realising these goals.

About You

As the Lead Solution Designer ¬Ė Digital Platforms, you will be a key member of the University Lifecycle team in the Experience Organisation. You will work closely with the different Product Owners and is responsible to translate business needs in digital solutions across Salesforce, Adobe (AEM), Magento and MuleSoft while balancing minimise customisation and optimising value. You will also connect the platform technical leads and their designs with the architecture blueprints and directions.

If successful, you will (but not limited to):

  • Work closely together with the team of the CTO is defining the patterns and standards for the digital ecosystem.
  • Chair the Digital Design council and will ensure alignment with the architecture governance frameworks for the digital platforms.
  • Be responsible for ensuring alignment of the Salesforce architecture to defined blueprints and architectures. This will include being a key technical adviser on initiatives, providing early validation of requirements and general suitability and fit with our digital platforms (Salesforce, Adobe & Magento).
  • Oversee configuration, changes and new development, advising on the best practice use of the platforms, discouraging unnecessary customisation and minimising technical debt.¬†

While the primary focus of this position will be the digital platform, you’re expected to work across the entire technology ecosystem of the Experience Organisation.

Required Experience and Qualifications

  • Master or Bachelor in Business, Computer Science, Computer Engineering, or a related field of study, or equivalent experience.
  • Extensive experience (at least three disciplines) within business, information, solution or technical design, application development, middleware design, information analysis.
  • Demonstrated experience in Salesforce and two others (Adobe AEM, Adobe Magento and/or MuleSoft).
  • Demonstrated experience with Salesforce, spanning multiple implementations as a Salesforce Architect accountable for designing and governing scalable, secure solutions; covering experience in security model, data architecture (ideally EDA), integration patterns and release management & DevOps.
  • Multiple Salesforce Certifications, including Application and Systems Architect.

Note: Appointment to this position is subject to passing a Working with Children check. 

Bring your Whole Self to Work 

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.  

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our LinkedIn Life pages to learn more and see some of our most recent wins. 

To Apply  

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ¬ĎApply¬í link below.¬†

For further information about this position, please see Position Description below or contact Saurav Banerjee via email saurav.banerjee@rmit.edu.au

 HEW 10A - Lead Solution Designer - Digital Platforms.pdf

*** Applications close Sunday, 10th January 2021 at 11.55pm and a two stage virtual interview process will commence from 11th January 2021.  

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RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at TalentSupport@rmit.edu.au telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements. 

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. 

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak: https://covid19.homeaffairs.gov.au/


Trans and Gender Diverse applicants

Inclusion is at the durrung (or heart) of who we are. We aim to create an environment where staff and students who identify as trans and gender diverse feel supported to succeed and belong.

We recognise the challenges faced by the trans and gender diverse community when applying for a new role.

At RMIT, we aim to support you from the start. Our Talent Acquisition team are active members of the RMIT Ally network.

For enquires or support through the application, recruitment and onboarding process, applicants who identify as trans or gender diverse are invited to contact Mat Lewis at mat.lewis@rmit.edu.au

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