Business Analyst

RMIT University

Vacancy closed!

Unfortunately this vacancy is no longer open. Please contact a member of staff if you require assistance.

Australia: Melbourne - CBD
Reference #
Closing Date

Education & Training

Vacancy Type
  • Full-time, permanent position 
  • Salary Level HEW 8 + 17% Superannuation and Flexible Working Arrangements
  • Based at the City campus, but may be required to work and/or be based at other campuses of the University

About Us

RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.


Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion.

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

About the Group

RMIT’s Research and Innovation Portfolio supports researchers to help shape the world. Part of the Research and Innovation Portfolio, Research Strategy and Services supports researchers to achieve excellent research outcomes. Research Strategy and Services also supports the delivery of enablement via implementation and continuous improvement in services, systems and processes improving the way we deliver services to the Research Community.  

About You

This is a new position reporting to the Senior Manager, Planning and Enablement. As the successful Business Analyst, you will be responsible for analysing functional and intra-functional services and processes with the view to identifying optimisation, automation and continuous improvement in services and processes via informed and relevant recommendations to key stakeholders. You will also be responsible in supporting senior staff with strategic decision making based on these assessments.  

This position will develop business requirement documentation, process enhancement workflows, knowledge articles, maturity assessments, risk assessments and detailed reports based on the needs of the senior manager and stakeholders. The Business Analyst will work closely with a variety of relevant stakeholders across the R&I Portfolio, Operations Portfolio, digital squads and Colleges, exercising initiative and effective communication while maintaining alignment with relevant policies and procedures. 

To be successful in this position, you’ll have experience of but not limited to: 

  • Extensive Business Analyst experience in project or initiative delivery including designing and mapping processes in Visio/Promapp or equivalent, data analytics using PowerBi or equivalent, generating new workflows in Power Automate or equivalent and developing strategic recommendation papers. 
  • Excellent communication, relationship-building and negotiation skills with the ability to work collaboratively with academic and professional staff from diverse backgrounds and portfolios to understand the problems and enable finding solutions. 
  • Outstanding analytical and problem-solving skills and the capacity to develop creative solutions to solve stakeholder needs based on the problem statements whether that is improvement to existing processes or the delivery of new business processes or digital enhancements. 
  • Demonstrated ability to gather, analyse and develop business requirements from a range of clients and stakeholders to deliver business optimisation initiatives. 
  • Prior experience with agile methodology and working in delivery squads is desirable. 

Note: Appointment to this position is subject to passing a Working with Children check.

Bring Your Whole Self to Work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link below.

 HEW 8 - Business Analyst.pdf

*** Applications close on Sunday, 10th January 2021 at 11:55pm.


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RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak:


Trans and Gender Diverse applicants

Inclusion is at the durrung (or heart) of who we are. We aim to create an environment where staff and students who identify as trans and gender diverse feel supported to succeed and belong.

We recognise the challenges faced by the trans and gender diverse community when applying for a new role.

At RMIT, we aim to support you from the start. Our Talent Acquisition team are active members of the RMIT Ally network.

For enquires or support through the application, recruitment and onboarding process, applicants who identify as trans or gender diverse are invited to contact Mat Lewis at

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