Journey Expert, Certification 1 - Group Payments Tribe

• We are looking for intuitive Journey Experts with Existing functional testing experience or expertise in Business Analysis and SQL with excellent communication skills.
• Payment processing including, GPP / PAYplus /SWIFT/IMT/RTGS knowledge would be preferred
• Build a rewarding career in an innovative and collaborative environment

About The Role

Role Type: Permanent, Full Time opportunity (40 hours/week)

Role Location: 839 Collins Street, Docklands VIC 3008

As a Journey Expert, you will be responsible for optimising existing end-to-end customer journeys and improve the customer experience across the Tribe by devising new, innovative solutions, services, products or propositions within Group Payments.

About You

To grow and be successful in this role, you will ideally bring the following to the Group Payments Tribe:

• Existing functional experience or expertise in one or more of the following disciplines: Test engagement and management, Agile methodology including using JIRA for tracking stories, bugs etc, Business Analysis.
• Knowledgeable in Payment systems and Payment processing including - GPP/ PAYplus/SWIFT/IMT/RTGS would be preferred.
• Existing functional testing experience or expertise in Business Analysis and SQL.
• Communicate well with in-tribe squads and stakeholders – Offshore and Onshore.
• Knowledge in Core Applications such as CAP/CACHE/MIDANZ AU, NZ, SYSTEMATICS, MANTEC, FINET, FINACLE etc would be preferred, but not essential.
• Ability to understand business end to end requirement and help testing team to develop test design/plan/strategies.
• An intense passion and curiosity for customers, their needs and wants, putting them at the centre of everything you do
• A desire to optimise customer journeys and experiences
• An end-to-end appreciation of the customer journeys your tribe / tech area will be working on (desired, but not mandatory)
• Experience in problem solving and stakeholder management.

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers.

You may apply for this role by visiting ANZ Careers and search for reference number AUS126213.