Business Assurance and Controls Management Expert

Business Assurance and Controls Management Expert

Role type: Permanent

Role location: 833 Collins Street, Docklands VIC 3008

This role sits within the Assurance whose mandate is to provide best in class first line assurance support to the business, developing best practices for operational risk management, uplifting our control environment and supporting the remediation of events and issues across the bank

As a Business Assurance and Controls Management Expert you will be responsible for providing the following 1st line operational risk management support to the Retail Portfolio:
 

• Provide assurance over quality and adequacy of risks, key controls, treatments, events, audit items, etc.
• Provide insights, identify trends and make recommendations in relation to how risks are being identified, assessed and treated across the portfolio/tribe
• partner with businesses to support them in delivering their own risk management accountabilities (e.g. Events, treatments, audit, risk forums) via provision of input, expertise, coaching and guidance
• Mature risk management ecosystem, including proactively identifying and responding to internal/external influences at a Portfolio/BU/Tribe level
• Drive improvement in risk capability/culture/awareness and promote operational risk management as a core capability across all BU’s/Tribes

What you bring to the Assurance as a Business Assurance and Controls Management Expert?

• Deep experience across a Distribution business and/or retail product lifecycle
• Hands-on experience in risk management/ compliance OR internal / external audit
• Strong understanding of products and segment strategies and impacts on operational risks and controls
• Experience undertaking high risk reviews and writing risk submissions
• Strong understanding of relevant obligations and regulatory requirements
• Ability to collaborate with the business to develop effective operational risk management solutions
• Utilise analytical insights and data to identify opportunities to better balance risk with customer propositions and help drive critical business decisions by analysing metrics and designing reports.
• Desire to create a thorough understanding of how our customers and bankers relate and react to embedding risk management in everyday activities
• Willingness to look at things differently, challenge the status quo and innovate
• Strong stakeholder engagement skills and ability to build relationships through a collaborative approach
• Strong

Who are you?

• Risk savvy – You build sustainable solutions that protect customers, stakeholders and the community
• A team player – You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team’s mission
• The customer’s biggest fan – You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
• Comfortable being uncomfortable – You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
• Continuous improvement junkie – You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
• Committed to your own and other’s growth – You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
• A problem solver – You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!

We want to make sure everyone has an inclusive and supportive experience throughout our recruitment process and when joining ANZ. If you are a candidate with a disability, and require adjustments to our recruitment process or the role itself let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and searching for reference number AUS139119.

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